HR Officer - Maternity Cover (Applications will only be accepted if submitted through the URL link provided below)

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, and in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Mercy Corps is committed to creating an inclusive and safe work environment where everyone is treated with dignity and respect. A key aspect of that commitment is safeguarding our program participants and team members from all forms of physical and emotional abuse, trafficking, sexual harm, and harassment.

The Program / Department / Team

The Human Resources Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the HR services, namely, HR Administration, Policy Implementation, Recruitment, Selection and Placement & Organizational Development, Capacity Building and Career Development for Mercy Corps in Lebanon.

The Position

The Human Resources Officer’s main role is to ensure the proper and timely implementation of Mercy Corps Lebanon’s standards and policies for Human Resource Management of staff. S/he provides support in the various human resource functions, which include recruitment, staffing, staff administration, and performance monitoring.

Essential Responsibilities

Recruitment

1. Conduct entry and junior  level recruitment of national team members and ensure they adhere to the standard Recruiting Guidelines and Procedures of Mercy Corps Lebanon’s Employee Handbook, the Bylaws, and the Global MC Standards.
2. Ensure that fair and equitable selection and compensation decisions are made during the recruitment process, track and ensure progress against Mercy Corps’ commitment to equity, inclusion, and diversity, while helping raise awareness within the organization.
3. Make sure that the Personnel Request Form (PRF) is received and duly filled in and signed before the commencement of the recruitment and ensure that all Position Descriptions are compliant with MC standards and job requirements.
4. Post vacancies online and circulate among MC team members.
5. Conduct recruitment kick-off meetings after receiving the signed and approved PRF and PD.
6. Send a preliminary shortlist of CVs to be reviewed by the hiring managers, schedule & organize test (in house/online) & Interviews (face to face/skype) for the selected candidates and organize 2nd interviews when applicable.
7. Conduct reference checks for selected candidates.
8. Extend and negotiate Offer Letters to selected candidates in coordination with the Senior HR Manager.
9. Prepare contracts and addendums, along with the required documents as per MC Policies and Procedures.
10. Update the Recruitment tracker on a daily basis.
11. Maintain and update job files for recruitments in a timely and consistent manner.
12. Facilitate MC Lebanon’s orientation for the new hires in coordination with all Line Managers.

Onboarding

1. Lead the onboarding/orientation in Lebanon.
2. Ensure administrative elements of new hires; this includes signing of a Job Description, employment contract, policies and procedures.
3. Support the Senior HR Manager with the registration of the NSSF, MoF and Insurance as requested.

Personnel

1. Maintain and update the HR database.
2. Support in preparing the Personal Action Forms (PAF) for new joiners and for existing employment changes and follow up with the process.
3. Follow up on the timely submission of the performance & probationary reviews.
4. Update MC Lebanon’s org charts on a monthly basis in coordination with the Senior HR Manager and share it with department heads.
5. Assist the Senior HR Manager in processing the timesheets at the end of each month.
6. Support in the HCM for employee records; update the changes on HCM and extract data.
7. In coordination with the Senior HR Manager, send email notification to supervisors for end of contract notices to team members.
8. Keep track of the expiry dates of residency and work permits and prepare documentation for their renewal or new process, as well as for business visas, in coordination with the lawyer.
9. Other duties as assigned.

Supervisory Responsibility: None

Reports Directly To: Senior HR Manager

Works Directly With: All Program, PAQ, Operations & Finance Teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, and other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in designing, monitoring, and evaluating our field projects.

Minimum Qualification & Transferable Skills

1. Bachelor’s degree or equivalent in Human Resources Management or Public Administration or another relevant field.
2. Minimum 3 years of experience in the HR sector, preferably in INGO.
3. Good understanding of the Lebanese Labor Law, recruitment practices and Performance Management.
4. Well organized and detail-oriented.
5. Excellent oral and written communication skills.
6. Proficiency in MS office is mandatory.
7. Excellent in English, written and spoken is mandatory.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Living Conditions / Environmental Conditions

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where, everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.