Communications Officer for Emergency Response

Mission of the position:

• Manages and disseminates information during emergencies, ensuring effective communication between stakeholders, team members, and the public.
• Create clear, accurate, and timely messaging to support response efforts and maintain public awareness.
• Collaborate closely with emergency response teams, governmental agencies, NGOs and the Media to maintain transparency and foster community trust.

Key performance areas and main responsibilities:

• Develop and implement a comprehensive communication strategy for emergency response operations.
• Create clear and actionable messaging tailored to diverse audiences, including general public, governmental agencies and non-governmental organizations.
• Organize crisis communications in close cooperation with the national crisis management team, act as an information hub to regional and international offices
• Write, edit, and produce clear and concise materials for various platforms, including social media, websites, newsletters, and brochures.
• Collaborate with emergency management teams to align communication efforts with operational strategies.
• Support the communication team to manage social media channels, creating timely posts and responses to engage the audience.

Child Safeguarding (CS)

• Responsible to raise awareness of the SOS Child Protection Policy principles and to protect children from all forms of abuse, abandonment, exploitation, violence and discrimination

• Responsible within own area of work to prevent and protect children of all forms of abuse, abandonment, exploitation, violence and discrimination based on SOS Child Protection Policy principles

• Responsible for crisis communication process in CS incidents monitored by or escalated by GSC following the crisis communication policy support document

• Responsible to report any Child Safeguarding (CS) suspicion, concern, allegation or incident immediately following Child Safeguarding reporting procedures.