Social Worker - North

Key responsibilities  

Accountability and Complexity 

Visit Collective Shelters (CSs) or any field areas where MHPSS sessions are required. 

Provide PSS (Psychosocial Support) sessions for both adults and children, addressing traumatic events and promoting overall well-being. 

Deliver one-on-one, non-specialized sessions either in the field, at centers, or remotely, based on the needs of the participants. 

Ensure timely and appropriate referrals to RI’s Mental Health (MH) team or external specialized services. 

Conduct assessments of the psychological and emotional needs of individuals in emergency situations, adjusting sessions accordingly. 

Coordinate and refer parents/caregivers requiring mental health or psychosocial support to the MH team, ensuring that the approach is holistic and supports family dynamics during crises. 

Collaborate with shelter coordinators and field teams to ensure appropriate space and resources are available for conducting PSS sessions. 

Assist in identifying high-risk cases and refer them to specialized mental health services when necessary. 

Provide crisis intervention support for individuals dealing with acute emotional distress. 

Participate in awareness-raising activities about the importance of mental health during emergency situations. 

Document and report on the progress of PSS sessions and any emergent needs within the shelters or field areas. 

Ensure that participants have access to relevant mental health and psychosocial resources, including referral pathways and support services. 

Update and adapt intervention plans on a monthly basis to reflect the evolving needs of the population, considering feedback from participants and staff, as well as the current context of the emergency response. 

Assist in monitoring and evaluation activities, providing feedback and contributing to the continuous improvement of PSS interventions, including the collection of relevant data for reporting and accountability purposes. 

Engage with local communities and stakeholders to build trust and ensure smooth implementation of activities, while identifying potential challenges or barriers to service provision. 

Reporting and Documentation: 

Maintain accurate and up-to-date records of all sessions conducted, including participant attendance, session content, and feedback received. 

Prepare regular progress reports detailing the outcomes of the PSS sessions, including challenges faced and recommendations for future improvements. 

Document referrals made to the MH team, ensuring follow-up and monitoring of referred cases to track their progress and well-being. 

Support with the preparation of monthly and quarterly reports, providing detailed updates on session outcomes, challenges, and success stories.  

Responsible for archiving required documents/reports 

Ensure efficient data collection by filling in the mental health database daily (assessment form, follow-up form) and KOBO 

Coordination: 

Coordinate with the MHPSS Supervisor and other team members to ensure the seamless delivery of sessions, aligning them with RI’s overall program goals. 

Communicate with RI’s MH team to provide updates on participants’ progress and discuss any additional support needed for specific cases. 

Work collaboratively with other Social Workers and psychologist to share best practices, develop session materials, and ensure a consistent approach.  

Actively participate in coordination meetings, staff meetings, and lessons learned events, sharing insights and experiences to contribute to the team’s overall learning and service improvement. 

Behavior and conduct: 

Ensure adherence to Protection and Safeguarding policies, maintaining confidentiality, promoting a safe space for beneficiaries, and adhering to RI’s standards and code of conduct at all times. 

Acts with integrity and holds themselves accountable for being respectful, inclusive and professional 

Reports any concerns 

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities. We value:

Inclusiveness

Transparency and accountability

Agility and innovation

Collaboration

Sustainability