Liaison Officer - Bekaa

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, and child abuse. Also, fraud, bribery, and corrupt activities.

Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information.

Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child, Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Major Activities : 

• Maintain day-to-day coordination among all relevant project stakeholders in order to ensure the healthy performance of the project activities while compared with the relevant action plans; starting from the Project Coordinator, team members as well as all relevant participants and representatives of enrolled organizations and initiatives.
• Act through a proactive approach in order to predict, avoid and/or mitigate any possible operational risks, obstacles, and conflicts that might interrupt the healthy performance of the project activities.
• Assist the Project Coordinator with day-to-day coordination related to interview booking, and transport booking as well as arranging the relevant logistical requirements.
• Assist the Project Coordinator with planning for, coordinating, and conducting any possible external participation (such as webinars, workshops, conventions, etc) in addition to acting as a primary focal point towards the project’s potential vendors, venue providers, etc.
• Act as a focal point towards the participants while liaising for training workshops, venues, required logistics in constant coordination with B&Z Support Services Department and Lebanon Operations team.
• Ensure all relevant project documentation is collected and in place, ordered, and organized as per the Project Coordinator’s instructions.
• Act as the primary focal point for the potential project participants during the training delivery stage.
• Act as the primary liaison focal point to potential participants during the implementation of the training workshops, presentations, and collective activities; taking into consideration the different backgrounds of participants and paying focused attention to any possible dispute that might arise.
• Provide the necessary facilitation to possible visits to the relevant project activities, B&Z PR & Communication team visits, B&Z management visits, donor and partner visits, as well aspotential collaborators and supporters’ visits.
• Ensure that B&Z's (and possibly the project’s) complaints and feedback mechanism(s) are accessible and visible to ALL possible participants and stakeholders, in coordination with the PR & Communication team as well as the relevant B&Z staff member.
• Ensure that the project field and day-to-day implementation are made according to and in alignment with B&Z policies and standard operating procedures.
• Project updates and activities monthly report.
• Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the project team and the participants.
• Monitor/document attendance sheets and maintain appropriate data on project implementation.
• Ensure and promote the protection mainstreaming among the beneficiary initiatives.
• Participate in the advocacy for refugee rights and their contextual situations with deep coordination with B&Z Advocacy Unit.
• Ensure and hold the primary responsibility and accountability that any possible cases of the below-mentioned cases that are duly reported through the appropriate means in alignment with B&Z’s policies and procedures: Sexual and/or Gender-based exploitation and/or abuse, bribery, fraud, as well as any other behavior/incidents that are not considered as harm-doing, safeguarding-breaching, or unacceptable according to B&Z policies and Code of Conduct.
• And any other tasks or responsibilities assigned by the line manager

Education & Experience :

• The ideal candidate is expected to communicate effectively and ensure his/her responsiveness to potential project stakeholders through the utilization of Arabic, and most likely English, as the main day-to-day languages to be utilized.
• A minimum of 3 years of relevant work experience in a relevant position is necessary (a reference check will be conducted, according to HR Unit judgment).
• A relevant work experience in promoting or advocating refugee leadership will be considered a plus.

Competencies

Functional:

• Has sound experience and ability for working in dynamic working patterns.
• Express efficient and purposeful work independently with limited guidance;
• Express a clear and logical understanding of the displacement context;
• Strong report writing and computer skills
• Ability and willingness to frequently travel and stay in the field.

Behavioral:

The ideal candidate is an excellent team worker and team supporter, that is able to actualize the aimed objectives with a dedicated focus on developing co-workers' skills and competencies, yet from a doing-no-harm and dispute-resolution perspective.