WaSH Field Officer Site Management

Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation. 

In Lebanon, the Syrian crisis continues to generate political, social and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.  

Objective 1: Site Management (60%)

1          Communicate and coordinate with communities, municipality focal points, the DRR unit, and other relevant field level actors on the daily implementation of tasks.

2          Conduct multi-sectoral needs assessment to identify needs and plan for a multi-sectoral integrated response (WASH/Shelter/ FSL/BA, …)

3          Facilitate safety audits in collaboration with the site community and protection partner to inform site-level maintenance and repair work, and to identify protection needs and gaps.

4          Ensure Action Against Hunger response is aligned with technical humanitarian standards, sector guidance, and coordinated with other departments and organizations

5          Support local and regional Disaster Risk Management teams in coordinating services between sites and advocating for fundings

6          Ensure updated site-level service mapping to inform service referrals

7          Apply a protection lens throughout the process in order to detect protection needs and refer to the appropriate actor  

8          Provide daily oversight of response modality service delivery directly at the field level, ensuring correct compliance with means of verification and reporting

9          Work with other Action Against Hunger team members to provide accurate and timely assistance to identified participants in the programme

10        Monitor and support the coordination of services and management in the collective shelters like CRI distribution and site management activities.

11        Ensure weekly site monitoring through site coordination and inter-sector IM-developed site monitoring form to inform provision of assistance and address service gaps.

12        Support capacity building of site committees through the development of self-management and self-referral skills, and through skills mapping exercises.

13        Strengthen community participation and engagement by supporting the establishment of community committees, facilitating committee meetings, and promoting community participation in site-level activities.

14        Identify and respond to Emergency and implement activities at collective shelters and community level for Internally Displaced persons (IDPs) and affected population in the red zones

15        Ensure diversity and inclusion and ensure that protection considerations are mainstreamed across all sectors

16        Enhance communication with communities (CwC) through timely and informative information sharing while taking into consideration the special needs of persons with disabilities.

Objective 2: Quality monitoring of the activities, needs analysis and adapting approaches, accountability (20%)

1          Ensure that the activities and approaches are consistent and relevant to reach programme objectives, and report to the technical manager any deviation

2          Ensure the delivery of identified services under the different response modalities with the highest quality and standard

3          Identify deviations and needs not covered and proposed adaptations to programme activities

4          Ensure proper quality monitoring of the interventions, including collaboration with MEAL Department

5          Identify good practices and those that need improvement propose suggestions to adapt the program tools accordingly 

6          Monitor and track all field activities and deliveries, ensuring compliance and control is provided

7          Ensure the response is aligned with ACF strategy and Inter-Agency Sector standards

8          Oversee and ensure that distributions are conducted in an accessible and accountable manner

9          Receive and handle complaints and feedback from beneficiaries and refer to relevant actors

Objective 3: Reporting and archiving (10%)

1          Submit weekly and monthly reports.

2          Ensure proper, accurate and timely archiving of all the means of verification of the project and other technical project documentation (soft and hard copies)

3          Ensure proper documentation of challenges, lessons learned and best practices

Objective 4: Coordination and referral monitoring (10%)

1          Assist in the maintenance of regular liaison, collaboration and coordination with other actors at the field level and with (WASH/Shelter/ FSL and BA) departments internally 

2          Support in the maintenance and functioning of a proper coordination and referral system with ACF departments and organizations/entities working in the area (referral mechanism…)

3          Ensure proper communication of the hotline and feedback mechanisms

Objective 5: Security

1          Respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.

2          Communicate to the security managers of the working location any security related information or noncompliance with the security plan

Objective 6: Support humanitarian activities of Action Against Hunger

1          Support any other emergency interventions of the organization as per the employee’s abilities.

2          Support any activity that helps reach our humanitarian goals, as per the employee’s abilities.

Objective 7: Gender & Safeguarding (cross-cutting)

1          Promote safe and equitable environments, through knowledge and application of the protocol against harassment and gender policy.

2          Knowledge and compliance with safeguarding policy.

3          Promote gender equality within the humanitarian and/or development work

Action against Hunger is committed to preventing any type of unwanted behaviour at work such as but not limited to sexual harassment, sexual exploitation and abuse, lack of integrity and/or financial misconduct; We expects all staff and volunteers to share this commitment through endorsing our code of conduct and other related policies and only those who share our values and code of conduct will be recruited to work for us.