WGSS Social Worker ( Bekaa/Tripoli)

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through seven community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, child abuse, fraud, bribery, and corrupt activities.

Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information.

Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child, Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Reports To: Project coordinator & Protection coordinator

Job Purpose: Work to strengthen the gender-based violence (GBV) response and prevention approach at Basmeh & Zeitooneh. Provide psychosocial support (PSS) to women and girls in Women and Girls Safe Spaces (WGSS), identify their needs, and ensure safe referrals to appropriate services. Oversee awareness-raising activities on GBV and related topics, support outreach volunteers in implementing fieldwork, and supervise their activities to ensure alignment with program objectives and quality standards.

Major Activities:

• Collaborate closely with the GBV team to design, implement, and monitor project activities effectively.
• Advocate for and introduce Basmeh and Zeitooneh’s (B&Z) integrated approach to GBV services to stakeholders, including institutions, centers, and community members.
• Plan and conduct psychosocial support (PSS) sessions for beneficiaries at Women and Girls Safe Spaces (WGSS), community centers, and through outreach activities. Ensure all monitoring and evaluation tools related to the project are accurately completed and maintained.
• Identify opportunities for conducting awareness-raising sessions in safe and accessible locations, such as community centers or other safe spaces.
• Organize and facilitate focus group discussions on relevant topics when necessary.
• Ensure the safe identification and referral of beneficiaries to GBV caseworkers and appropriate internal or external services.
• Conduct mobile WGSS activities in shelters, ensuring accessibility and inclusivity for women and girls in need.
• Facilitate the establishment and support of women’s committees in shelters to empower women and promote their active participation in decision-making and community engagement.
• Supervise activities conducted within safe spaces, ensuring they align with GBV program objectives.
• Engage men and boys within the GBV-B&Z program to promote gender equality and address harmful gender norms.
• Contribute to the creation and regular updates of service mapping for the area of intervention to ensure caseworkers have accurate information about available services.
• Safeguard the identification and referral process for GBV survivors to ensure access to GBV case management and support services.
• Coordinate effectively with shelters' focal points and other relevant stakeholders to ensure smooth collaboration and service delivery.
• Participate in B&Z-organized trainings, workshops, and meetings as requested by the protection coordinator or project coordinator.
• Prepare and submit timely activity reports and documentation to the GBV coordinator and project coordinator.
• Plan, monitor, and support outreach volunteers in their fieldwork to enhance program reach and effectiveness.
• Risk and Safety Assessments: Regularly assess the safety and accessibility of Women and Girls Safe Spaces (WGSS) and shelters, identifying and mitigating risks to ensure a secure environment for beneficiaries.
• Strengthen partnerships and coordinate effectively with shelters' focal points, community leaders, and external service providers to enhance referral pathways and holistic service delivery.
• Uphold strict confidentiality and ensure a survivor-centered approach in all interactions, respecting the dignity, choices, and rights of GBV survivors.
• Demonstrate strong communication and coordination skills to liaise with internal and external stakeholders effectively.

• Undertake any additional programmatic tasks as assigned by the protection coordinator or project coordinator.

Key Performance Indicators:

• Working within the principles of the Code of Conduct.
• Ensuring that participants have access to the appropriate service.
• Ensuring that the Foundation’s team interacts with participants within the principles of the B&Z, especially preserving dignity and avoiding psychological harm.
• Achieving the required number of participants at the end of the program while ensuring the quality of work.
• Ensure that a safe environment is provided for the child in the institution and the school.
• Create positive communication with the team.

Education & Experience :

• University degree in Sociology or Psychology
• Work experience of not less than two years in the field of psychosocial support
• Experience working with organizations
• Participate in training courses and workshops on protection (child labor, domestic violence and SGBV, etc …)

Competencies:

Functional: 

• Positive communication and effective listening to the needs of the participants.
• The ability to effectively network services to provide participants.
• Accept and respect the cultural context in which we work.
• Continuing career development through work related training.
• Empathy and empathy with participants.
• Flexibility at work and with the stress of work and place.
• Direct work (in contact line) with participants.

Behavioral:

• Presenting a good image of the Basmeh& Zeitooneh Foundation through active presence in meetings with other institutions.
• Receiving participants in a humane way that is good for dignity.
• Work as a team while maintaining hierarchy.
• Keeping the participants' information confidential.
• Fluency in the Arabic language, and finding English speaking and writing at the beginner level.