Outreach and Referral Officer

Outreach and Referral Officer

Role Overview:

The Outreach and Referral Officer is responsible for implementing community engagement initiatives and referral pathways to ensure efficient service delivery to underserved populations.

Key Responsibilities:

• Develop and execute outreach strategies to enhance community engagement.
• Facilitate referral pathways for beneficiaries, ensuring access to necessary services.
• Coordinate with SDCs and other service providers to streamline case management.
• Maintain detailed records of outreach and referral activities.
• Conduct awareness sessions on available support services.

Qualifications and Skills:

• Bachelor’s degree in Social Work, Psychology, or a related field.
• Minimum of three years of experience in outreach and case management.
• Knowledge of referral systems and community mobilization strategies.
• Strong interpersonal and networking skills.
• Proficiency in MS Office and case management software.