Social Worker

• Conduct a daily variety of structured activities (recreational, psychosocial, and non-formal education) within the center, catering to the needs of patients of different ages and genders and accordingly to the center activities weekly schedule.
• Conduct full assessment of the person’s social needs including psychosocial stressors in-line with the bio-psycho-social model.
• Address psychosocial stressors (i.e., unemployment, family conflict, relationship problems, etc.).
• Provide psychoeducation sessions on priority MNS conditions (Depression, Anxiety, PTSD, Psychosis, Developmental Disorders, Substance use).
• Provide low-intensity psychological interventions and psychosocial support to persons with MH conditions and their caregivers.
• Effectively assess and support persons in crisis.
• Formulate and implement a case management plan after liaising with the GP, psychiatrist, and clinical psychologist.
• Informs the supervisors about any difficulty met in activities implementation.
• Liaise with teachers and school staff, as needed.
• Implement the Protocol on the Management of High-risk Cases in a PHCC.
• Assess for risk of suicide, manage suicide risk, and conduct safety planning in adherence to the high-risk protocol.
• Ensure referrals to and from community services and PHCC and follow-up (health, protection, education, social, income generation, etc.) as needed.
• Refer patients to self-help interventions (like the Step-by-Step electronic application) or mutual help groups, as needed.
• Administer WHODAS and assess for functioning and improvements in functioning.
• Ensure adequate follow-up of patients and referrals.
• Maintain accurate records and clinical files in-line with PHC requirements.
• Participate and stay up to date with community mapping exercises for health, social, educational, protection, and other community-based services in the catchment area.
• Actively participate in MHPSS coordination and technical meetings.
• Attend capacity building training workshops.
• Reporting:
  • Submit the referral report monthly (contain information regarding age, gender, nationality of beneficiaries, referral status…) to the PHCC management.
  • Ensure monthly submission of deliverables (such as number of awareness sessions, number of training workshops, number of assessment sessions…).
  • Report any emerging issue firsthand to the direct supervisor at the PHCC.

Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the PHCC management.

Skills and Competencies

• Excellent interpersonal communication skills (building rapport, listening skills, be able to communicate information in a clear way) and facilitation skills.
•  Have good organizational and time management skills, accountability, reliability, and punctuality.
• Must maintain a positive attitude.
• Knowledge about the predictable stressors of humanitarian aid work and the policies and practices needed to mitigate them.
• Demonstrated cultural sensitivity, non-discrimination, and readiness to work with men, women, and girls and boys from diverse backgrounds, particularly the most marginalized segments of the community.
• Must have the ability to adhere to ethical considerations and principles regarding work with vulnerable populations.
• Candidate must be skilled in or willing to build their capacity and knowledge in:
  • Developing family-centered, goal and strength focused, recovery-oriented care plan.
  • Mental health in complex emergencies (IASC guidelines, Psychological First Aid, mhGAP…)
  •  Biopsychosocial model in mental health.
  • Community-based approach in mental health.
  • Human rights-based approach in mental health.
  • Knowledge about the predictable stresses of humanitarian aid work and the policies and practices needed to mitigate them.
• Basic knowledge in Microsoft Office and internet use.