Project Manager (Applications will only be accepted if submitted through the URL link provided below)

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

The Program / Department / Team

Mercy Corps has been present in the Middle East since the 1980s and currently works in Yemen, Lebanon, Palestine, Jordan, Syria, and Iraq. Working in Lebanon since 1993, Mercy Corps is committed to generating positive opportunities for women, men, boys and girls from Lebanese, Syrian, and Palestinian communities, with a strong focus on engaging youth. Mercy Corps exists to alleviate suffering, poverty and oppression by helping build secure, productive and just communities. Our programs in Lebanon focus on Economic Growth, Governance and Social Cohesion, and Humanitarian Response. The Mercy Corps Lebanon team consists of over 50 staff working across two offices throughout Beirut and the Bekaa Valley. Mercy Corps Lebanon’s humanitarian portfolio centers on cash assistance, building on its global expertise.

The Position
The Project manager is responsible for the overall leadership and management of Mercy Corps’ humanitarian cash programming portfolio in Lebanon, including direct implementation of Multi-Purpose Cash Assistance (MPCA), emergency programming and coordination of broader cash-based interventions. The Project Manager is the primary representative of Mercy Corps in national-level cash coordination bodies, most notably the Cash Working Group (CWG) and Basic Assistance Working Group and Core group (BAWG). They also serve as the key relationship manager for all cash-related consortia, ensuring integrated program delivery, harmonized approaches, and strong collaboration with partner organizations. This position oversees the full program cycle—strategy development, project design, implementation, monitoring, and reporting. The Project Manager will directly manage the field teams, ensure program compliance and quality, and drive integration with Mercy Corps’ other sectoral and cross-cutting priorities. The Program Manager will work closely with finance, logistics and operations departments within Mercy Corps to ensure smooth implementation of cash-based interventions As required, the Program Manager will also lead other distribution activities (e.g. Food and Non-Food distributions, etc.) if Mercy Corps is in a position to respond to an emergency event.

Essential Responsibilities
STRATEGY AND PLANNING
•Works closely with the Country Manager to identify new strategic opportunities and position Mercy Corps for high-impact humanitarian cash response. Participates in proposal writing, report writing, strategy development, and other processes that may lead to additional funding opportunities
•Serve as the country-level lead for all cash-based programming, including MPCA, emergency response programming, and integrated cash-livelihoods models.
•Develop and execute strategic plans for cash programming, aligned with country strategy and emerging needs.
•Drive innovation and programmatic growth based on market trends, needs assessments, and donor priorities.

PROJECT and CONSORTIUM MANAGEMENT
•Lead coordination with consortium partners, facilitating joint planning, technical alignment, integration across sectors, and performance monitoring.
•Oversees all cash programs and provide day-to-day leadership and management of humanitarian cash projects, including work planning, budget oversight, and compliance.
•Ensure harmonized delivery across all geographic locations and donor-funded streams.
●Lead all on humanitarian distributions if there is an emergency event in the country.
●Develop program implementation strategies, including partnership frameworks when needed, beneficiary targeting, and distribution processes with a special focus on Cash Transfer Programs.
●Ensures that program implementation is responsive to communities’ needs and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
●Ensures that program implementation is conducted with respect to the security protocols, responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
●Collaborates with the regional team to monitor desired impacts across the cash portfolio.
●Ensures Mercy Corps’ Program Management Minimum Standards are adhered to based on the organization-wide guidelines as well as donor regulations.

REPRESENTATION and COORDINATION
•Act as Mercy Corps’ primary representative to the Cash Working Group (CWG), the Basic Assistance Working Group and Core Group (BAWG), and other relevant national coordination platforms.
•Maintain active engagement with donors, UN agencies, financial service providers, and humanitarian partners to position Mercy Corps as a leader in cash programming.
•Advocate for programmatic priorities, coordination improvements, and system-level solutions (e.g., deduplication, targeting, referrals).

TECHNICAL OVERSIGHT
•Lead the development and continuous improvement of technical tools, SOPs, and quality standards for cash programming.
•Ensure all cash interventions align with global and national best practices, Sphere standards, and Mercy Corps' internal policies (including gender, protection, accountability, and safeguarding).
•Provide mentoring and technical guidance to field teams and partners on effective and principled cash delivery.
•Co-leads workshops and training on Cash and provides input on concept notes, proposal and strategy
•Liaises as needed with the TSU for support to Cash programming in Lebanon.
TEAM MANAGEMENT
•Directly supervise senior program staff, ensuring strong coordination between implementation and support units (MEL, Finance, Logistics, CARM).
•Build team capacity through regular training, mentoring, performance management, and knowledge sharing.
•Foster an environment of continuous learning, collaboration, and high performance.
FINANCE and COMPLIANCE
•Lead budget management for the humanitarian cash portfolio, including monthly BVA reviews, forecasting, and alignment with procurement and work plans.
•Ensure full compliance with Mercy Corps and donor financial and operational policies.
SAFEGUARDING RESPONSIBILITIES
●Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
●Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
●Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility
Field Coordinator and MEL Analyst

Accountability
Reports Directly To: Country Manager
Works Directly With: MEL Team, Logistics and Finance teams, Regional team, HQ-based Program Operations and Technical Support teams
Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills
●BA/BS or equivalent in international studies, economics or other relevant field; MA/S preferred.
●Minimum 5 years of international relief and development experience.
●Previous demonstrated experience in cash or voucher programming, market analysis and coordinating
implementation with service providers.
●Demonstrated ability to manage and communicate effectively with ethnically diverse team members of varied work styles.
●Excellent organizational and program management skills, able to keep an eye on the ‘bigger picture’, with great attention to details.
●Demonstrated flexibility and creativity in planning and problem solving.
●Proven ability to learn quickly, lead a program to achieve stated results and objectives.
●Experience with the development, implementation & compliance of USAID, UN/OCHA, and ECHO funded programs.
●Ability to effectively represent Mercy Corps and its interests to key stakeholders.
●Experience working with local authorities, national and international NGOs.
●Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
●Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
●Knowledge of Sphere standards and other training in humanitarian

Success Factors
The successful Humanitarian Program Manager will combine exceptional management skills and experience in maintaining donor and partner relationships. S/he will have previous experience in working in emergency programs and will have an outstanding ability to design and provide technical oversight of innovative programs within the current and future program structure of Mercy Corps in the area. S/he will have a keen interest in and an understanding of the complex socio-political and economic context of Lebanon, able to spot emerging trends and opportunities that may positively or negatively impact the program. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. The successful candidate will have strong program support skills, good information management skills and be able to maintain a sense of humor.

Living Conditions / Environmental Conditions
This position is based in Zahle, Lebanon. The person will be required to spend at least 40% of their time in the relevant field offices in support of cash and humanitarian activities. The current cash program is in Bekaa, with possibility of expansion to other areas.

Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).