Center Operational Personnel-Baalbak

The Center Operational Personnel will be supporting in the day-to-day operations of the Center in a safe, child-friendly environment, upholding the standards of the NRC’s Code of Conduct, while ensuring full inclusion and protection of the vulnerable children and youth as a key responsibility of this role and following NRC’s Protection Policy.

The position holder will work in close connection with Youth Officers (YOs) and will receive a pre­service training on topics specific to the context. This will include regular mentoring and observation visits from YOs and other technical staff.

Responsibilities:

• Act as the first line of communication with all center visitors e.g. community, youth, service seekers, etc.
• Channel requests to relevant youth officers.
• Provide support to the Officer in center administrative matters.
• Support the Officer in archiving and reporting relevant data (registration forms, attendance forms, progress forms, competency basic assessment. etc.)
• Identify the materials needed for the centre such as stationery, tools, and consumables.
• Support the distribution of learning items and all relevant documentation.
• Support in the crowd management at the center.
• Support the Officer and Educators in all related affairs including waiting list, information sharing, and relevant communication.
• Ensure center opening hours within the agreed schedule in coordination with NRC staff.
• Apply/mainstream safe and inclusive programme following the training provided by NRC.

Qualifications and Relevant Skills:

• One to two years of working experience in Education or learning centre setup.
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• University Degree or equivilent in technical school.
• Ability to work systematically and organised manner.
• Ability to listen actively, understand and communicate effectively.
• Ability to respect and maintain confidentiality.
• Strong Arabic communication skills.