Center Coordinator

Key Responsibilities:

1. Team Leadership and Coordination

• Directly supervise the center team, including outreach workers, facilitators, drivers, and support staff.
• Foster collaboration among team members to ensure effective planning, delivery, and follow-up of PSS sessions.
• Conduct regular staff meetings to review activity implementation, challenges, and strengthen teamwork.
• Ensure that all team members uphold child safeguarding standards and code of conduct.
• Collaborate with outreach workers and volunteers to identify beneficiaries, as well as organize events to promote the work of the center in the local community.

2. Program Implementation and Oversight

• Develop weekly and monthly activity schedules in coordination with the PSS and CP teams.
• Ensure a detailed workplan is in place and followed accordingly, in line with the project requirements, timelines, and reporting obligations.
• Monitor the quality and impact of activities, ensuring alignment with the project’s objectives.
• Follow up on outreach and engagement efforts to ensure beneficiaries attend the sessions regularly.
• Maintain a flexible approach to adapt to emerging needs, including adjusting team schedules or center operations.

3. Logistics and Operational Support

• Determine the logistic needs of the center and act accordingly to assure that the centers are fully equipped and meet the requirements of the program.
• Ensure that procurement requests are submitted on time and coordinate delivery and stock control of materials.
• Maintains regular contact with the local suppliers and providers to obtain quotes for center materials and to assist in the coordination of the daily provision of beneficiaries’ refreshments.
• Coordinate with the bus drivers to organize safe and timely transport for caregivers and children to/from the center.

4. Community Engagement and Visibility

• Serve as the main point of contact with the community, municipalities, and local actors to build trust and promote the center’s work.
• Organize awareness events and visibility activities to inform the community about available services.
• Build partnerships with local NGOs, municipalities, and other service providers to foster referral networks and synergies.

5. Monitoring, Reporting, and Documentation

• Collect, verify, and enter all beneficiary data (registration, attendance, progress tracking) and ensure proper archiving.
• Maintain and review all administrative documents (timesheets, invoices, receipts, delivery notes, and leave records)
• Submit weekly progress reports to the project officer and escalate any issues or risks .
• Conduct focus group discussions and needs assessments when required.
• Responsible for all case referrals. 6. Safety, Security, and Safeguarding
• Ensure the center remains a safe and inclusive space for beneficiaries and staff.
• Monitor and report any protection concerns, breaches of confidentiality, or incidents immediately and through proper channels.
• Actively uphold War Child’s child protection policy and ensure all center activities are compliant with safeguarding standards.
• Ensure the Feedback Complaint Response Mechanism is functional and in place

7. Other Tasks

• Participate in all relevant training and coordination meetings.
• Perform any other duties assigned by the project officer that contribute to the success of the center.
• Remain flexible with working hours, including weekends or late hours when needed based on project requirements.

Required Qualifications and Experience:

• Bachelor’s degree in Social Work, Education, Psychology, or related field.
• Minimum 3 years of experience in center management, community development, or humanitarian work.
• Prior experience with psychosocial support, child protection, or education programs preferred.
• Proficiency in Microsoft Office, Power BI, Kobo Toolbox, OneDrive, SharePoint, and other data platforms.

Skills and Competencies:

• Strong leadership and team coordination skills.
•  Excellent interpersonal, communication, and problem-solving abilities.
• High level of accountability, confidentiality, and cultural sensitivity.
• Strong organizational and time management skills.
• Fluent in Arabic; good command of English is an asset.
• Flexible and adaptive to dynamic working environments.