People And Culture Officer

Role Purpose

The People and Culture officer is an integral part of the People and Culture department and support in HR operational activities to be able to meet the need of the country while aligning to the global standards.

Dimensions of the Role

Under the direct supervision of the People and Culture Coordinator, the People and Culture Officer will be responsible for recruitment and operational / admin tasks, including archiving, maintaining updated employee files, and following up with staff members requests.

Accountabilities

HR Administration:

• Administer HR-related documentation, such as contracts of employment and attestations
• Ensure the relevant HR database is up to date, accurate and complies with legislation
• Liaise with insurance and tax advisor on new joiners and leavers
• Assist in monthly payroll preparation with all related data (timesheets, leaves, transportation, allowances, deductions, pay slips)
• Manage the hard and soft filing of all recruitment & staff related documents
• Update Job Descriptions through a standardized process
• Perform partnerships data assessment and visits to partners where applicable, in coordination with the People and Culture Coordinator & the partnerships department
• Manage HR Interns and guide them through all HR processes where applicable
• Provide support to the People and Culture Coordinator in any related HR report including KPIs report

Recruitment, Selection and Induction:

• Support recruitments including; JD review, job advertisement, longlisting, interviews, etc…)
• Manage the on-boarding process of all new joiners
• Provide HR manual inductions for all new joiners

Human Resource Information Systems:

• Maintain an effective electronic human resources information system ensuring completeness and accuracy of records at all times in line with organizational standards and fitting practices.
• Induct staff and new joiners on the use of HRIS through trainings
• Act as focal point for all HRIS related issues (leaves and performance management related assistance)

Training & Development:

• Support the People and Culture Coordinator in organizing staff related trainings & workshops
• Ensure the list of trainings and courses completed by staff members is up to date
• Inform staff on new courses by being up to date on all courses provided on plan academy
• Perform a database for staff trainings and include them in the training needs assessment
• Support in performance meetings & employee development plans with line managers in coordination with the People and Culture Coordinator
• Facilitate HR team’s socialization while nurturing Plan’s values and behaviours  
• Support in promoting employee health and well-being, by working closely with the People and Culture Coordinator

Employee Relations:

• Conduct yearly one-to-one meetings with staff and submit report with outcomes accordingly
• Support in managing employee complaints and staff issues

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