Information Management (IM) Officer

The Objective of the Job
The project officer will spend the majority of his time in the field, conducting site assessments, supervising moderate rehabilitation works, and overseeing Cash-for-Rent distributions, while also managing essential office-based tasks such as reporting, planning, and stakeholder coordination. His hands-on engagement will ensure interventions are technically sound, community-driven, and delivered on schedule.

Key Responsibilities

Data Collection & Validation

• Develop and implement standardized data-collection tools (digital and paper-based) for all relevant interventions.
• Train field staff on data-entry procedures and conduct routine spot checks to ensure data accuracy and completeness.

Database Management & Maintenance

• Create and maintain centralized project databases using tools such as KoBoToolbox, ODK, Excel, or Access.
• Ensure data integrity through regular audits, back-ups, and version control.

Analysis & Reporting

• Generate regular reports (weekly/monthly) including dashboards, beneficiary counts, and activity progress updates.
• Conduct trend and gap analyses and share insights with program teams for informed decision-making.

Collaboration & Coordination

• Work closely with MEAL staff to harmonize data collection and ensure alignment with donor and organizational frameworks.
• Coordinate with Education, Shelter, and Program teams to integrate IM products into planning and reporting cycles.

Capacity Building & Support

• Provide training and mentorship to staff on data tools, visualization techniques, and quality assurance.
• Engage with partner NGOs or external IM specialists to exchange knowledge and standardize data practices.

Quality Assurance & Compliance

• Apply data quality checks and protocols in line with donor (e.g., UNHCR) and organizational standards.
• Ensure that all data handling complies with data protection and confidentiality requirements.

   

Knowledge Management

• Maintain organized digital and physical records of datasets, reports, and analysis tools.
• Represent the organization in coordination meetings and present IM-related findings when required.

Qualifications & Requirements

• Bachelor’s degree in Information Management, Computer Science, Statistics, or related field.
• Minimum 2 years of relevant experience in IM, preferably in humanitarian or development settings.
• Proficiency in digital data-collection platforms (e.g., KoboToolbox, ODK) and data analysis/visualization tools (e.g., Power BI, Tableau).
• Strong skills in Excel (pivot tables, formulas; VBA is a plus).
• Experience with GIS tools (e.g., ArcGIS) is an asset.
• Excellent communication and interpersonal skills in both Arabic and English.
• Willingness to travel periodically for field visits and verifications