Social Worker - Beirut

Key responsibilities  

Accountability and Complexity 

• Impacts quality service delivery 
• Represent the organization to communities 
• Evaluates and selects solutions from established options 

Mental Health and Psychosocial Support 

• Provide one-to-one PSS sessions for beneficiaries with MH issues. 
• Conduct psychosocial assessments for patients referred by healthcare staff. 
• Identify social determinants of health (e.g., poverty, housing instability, family violence) that may impact patient well-being. 
•  Provide individual and family counseling related to health challenges, emotional distress, mental health, or life crises. 
• Coordinate with healthcare professionals and PHCC staff to develop and implement integrated care plans such as MHGAP. 
• Ensure that participants have access to relevant mental health and psychosocial resources, including referral pathways and support services. 
• Update and adapt intervention plans on a monthly basis to reflect the evolving needs of the population, considering feedback from participants and staff, as well as the current context of the emergency response. 
• Participate in awareness-raising activities about the importance of mental health in the PHCC. 
• Build relationships with local agencies, NGOs, and governmental services for any referrals and follow up to ensure patients receive the necessary services. 
• Document and report on the progress of PSS sessions and any emergent needs within the shelters or field areas. 
• Engage with local communities and stakeholders to build trust and ensure smooth implementation of activities, while identifying potential challenges or barriers to service provision. 

Reporting and Documentation: 

• Maintain accurate and up-to-date records of all sessions conducted, including participant attendance, session content, and feedback received. 
• Prepare regular progress reports detailing the outcomes of the PSS sessions, including challenges faced and recommendations for future improvements. 
• Document referrals made to the MH team, ensuring follow-up and monitoring of referred cases to track their progress and well-being. 
• Support with the preparation of monthly and quarterly reports, providing detailed updates on session outcomes, challenges, and success stories.  
• Responsible for archiving required documents/reports 
• Ensure efficient data collection by filling in the mental health database daily (assessment form, follow-up form) and KOBO 

Coordination: 

• Coordinate with the MHPSS team lead and other team members to ensure the seamless delivery of sessions, aligning them with RI’s overall program goals. 
• Communicate with RI’s MH team to provide updates on participants’ progress and discuss any additional support needed for specific cases. 
• Work collaboratively with other Social Workers and psychologist to share best practices, develop session materials, and ensure a consistent approach.  
• Actively participate in coordination meetings, staff meetings, and lessons learned events, sharing insights and experiences to contribute to the team’s overall learning and service improvement. 

Behavior and conduct: 

• Ensure adherence to Protection and Safeguarding policies, maintaining confidentiality, promoting a safe space for beneficiaries, and adhering to RI’s standards and code of conduct at all times. 
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional 
• Reports any concerns 

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities. We value:

Integrity

Adaptability

Collaboration

Inclusivity

Sustainability

Note that a valid driving license is mandatory.