Community Assistant - Saida (Casual Worker)

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

 World Vision Lebanon (WVL) is committed to improving the well-being of children, their families, and communities, with a focus on the most vulnerable. Sponsorship is one of WVL’s core approaches, connecting children with sponsors who support long-term development in their communities.

To support the effective implementation of the sponsorship business process, WVL seeks to recruit a team of Community Assistants to provide flexible, field-based assistance in child monitoring, data collection, correspondence, and family engagement. The role is essential for ensuring high-quality and timely sponsorship operations, while upholding safeguarding standards and strengthening trust between WVL, children, families, and sponsors.

Key Responsibilities:

• Assist Child Protection Technical Program implementation in the communities
• Build positive and constructive relationships with children and community members.
• Communicate effectively Sponsorship key message to children & families.
• Ensure community understanding of sponsorship and respond to questions and concerns promptly and sensitively.
• Support Development facilitator in managing the ongoing registration of children based on Child selection criteria.
• Assist Development facilitator in ensuring that all registered children participate and benefit from the program operations together with other children.
• Follow up on children with child well-being or child protection issues by timely reporting to DF.
• h) Manage and follow up on child well-being cases as guided by DF.
• Ensure accurate data entry via horizon mobile, quality and timeliness of data, correspondence and sponsorship business process.
• Conduct regular visits to children as needed, to fulfill ongoing sponsorship communication requirements (letters, photos)
• Report any child protection or safeguarding issue that violates the rights of the child or adult beneficiaries.
• Report RC Migrations and death regularly within standard
• Actively support Development facilitator in implementing program relevant to the assigned registered children number.
• Report CP incidents as per the safeguarding policy guidelines.
• Support the local child-care and protection for improved wellbeing of the children and empower CWB Committees. Attend trainings locally.
• Abide WV Lebanon Safeguarding policy and behavior protocols and report any incidents or breaches to line manager and / or security manager.
• Perform other duties as assigned by the Line Manager.

Knowledge and Skills Required:

• Undergraduate Degree
• Familiarity with the local culture and community dynamics (preferably from Saida area, with knowledge of citizens and households).
• Basic digital literacy (mobile apps, data entry, communication tools).
• Valid driving license and access to a car (preferred).
• Proven experience in fieldwork in humanitarian or development settings.
• Fluent in spoken and written Arabic; working knowledge of English is a strong asset (especially for transcription/translation).
• Active listening skills and the ability to respond to beneficiary inquiries professionally.
• Ability to gather information objectively and sensitively.
• Familiarity with ethical research standards, including confidentiality, informed consent, and safeguarding (especially of children and youth).
• Ability to work independently and as part of a team under tight deadlines and in changing field environments.

As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status