Coaches: Haretna Community Enterprise Component: Waste Management Activities One coach per location

Funded by AFD – the French Development Agency and DANIDA – the Denmark’s development cooperation, HARETNA project is developed and implemented by NRC (Norwegian Refugee Council),  in partnership with COSV, TEC (Tripoli Entrepreneurs Club), and RDFL (The Lebanese Women Democratic Gathering). The project aims to promote economic recovery in three urban neighborhoods in Lebanon and to reduce gender inequalities through strengthening social cohesion, imporving access to essential services, protecting human rights, and improving livelihoods. The project utilizes a community-driven neighborhood approach that empowers citizens to present their own solutions and suggestions for the urban recovery of their neighborhood.

A major component of the project, led by COSV and partners, seeks to improve environmental health and overall quality of life in three neighborhoods through sustainable waste management practices. A key component of the project is the identification and strengthening of community-based enterprises that will deliver waste collection and awareness services. To ensure effective implementation, dedicated coaching support is required to guide these enterprises, monitor their progress, and enhance their performance, while also fostering active collaboration with the Neighborhood Action Group (NAG) to maximize community engagement and ownership.

Objectives of the Coaching assignment

Coaches will provide hands-on guidance, technical support, and continuous follow-up with community enterprises to ensure effective delivery of waste management services, adherence to agreed standards, and alignment with project objectives. They will also serve as intermediaries between COSV, the enterprises, and the community.

Scope of Work and Responsibilities

The Coaches shall undertake the following responsibilities:

• Act as the primary liaison between COSV and the assigned enterprise(s).
• Ensure compliance with agreed waste management activities identified in the contracts of each enterprise.
• Monitor day-to-day implementation of enterprise activities and ensure service quality (timeliness, cleanliness, safety).
• Identify challenges, propose timely solutions, and escalate unresolved issues to COSV.
• Facilitate regular coordination meetings between enterprises and COSV to align priorities.
• Contribute to the preparation and review of enterprise work plans and help adjust timelines as needed.
• Collect, document, and share data, photos, community feedback, lessons learned, and best practices.
• Submit monthly reports including observations and recommendations.
• Gather feedback from beneficiaries and residents to measure satisfaction and suggest improvements.
• Propose enhancements to improve the long-term impact, sustainability, and income-generating potential of the enterprises.

Qualifications and Experience

The coach must have the following:

• Bachelor’s degree in business administration, social sciences or any related fields. A master’s degree is a plus.
• Able to go to the filed at least once per week, and follow up closely with each enterprise.
• Proven experience in coaching, facilitation, reporting and problem-solving.
• Ability to engage with diverse community stakeholders.
• Good reporting, documentation, and communication skills.
• Knowledge of sustainability and business development approaches is an asset.