Coordination Officer and Case Management - Baalback Saraine

1. Team Supervision and Coordination
- Manage and supervise center staff (including case managers, social workers, psychologist,
Volunteers and support staff).
- Oversee staff attendance, scheduling, task delegation, and leave planning.
2. Program and Activity Implementation
- Ensure center activities are implemented according to the work plan and in alignment with
program goals.
- Support outreach activities in coordination with the team and case managers.
- Provide logistical support to the psychologist for planning and organizing mental health
sessions.
- Support the case management team in daily operations, case referrals, and follow-up
actions.
- Monitor the progress of services provided and raise issues or needs to the line manager.
3. Case Management Tasks
- Conduct home visits for beneficiaries.
- Respond to hotline calls.
- Schedule Home visits.
4. Logistics, Finance, and Administration
- Ensure that supplies and materials are requested and available for daily activities.
- Manage the center’s petty cash and ensure timely settlements with proper documentation.
- Follow up on office running costs, maintenance issues, and repair needs.
- Ensure the center’s environment is safe, clean, functional, and child-friendly.
- Coordinate with the logistics and finance departments for procurements and payments.
5. Monitoring and Reporting
- Maintain proper documentation of activities and beneficiary participation.
- Submit regular internal reports on center operations, challenges, and achievements.
- Ensure proper data collection, verification, and reporting using the tools provided.

- Assist in donor reporting as needed.
6. Coordination and External Relations
- Establish and maintain relationships with stakeholders, community focal points, local
authorities, and service providers.
- Represent the center in coordination meetings and field visits when needed.
- Facilitate effective referral pathways and external coordination for cases or activities.