Digital Learning Focal Point

The René Moawad Foundation has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries.  Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training.  All staff must ensure that they understand and act in accordance with this clause.

The René Moawad Foundation is an Equal Opportunity Employer. THE René Moawad Foundation considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Major Responsibilities: 

• Provide technical support to teachers and staff in using digital learning tools and platforms.
• Assist in integrating technology into lesson plans and classroom activities.
• Train and guide teachers on best practices for digital learning methodologies.
• Troubleshoot hardware and software issues related to digital learning tools.
• Monitor and assess the effectiveness of digital learning initiatives, providing feedback for improvement.
• Support students in using online learning resources and ensuring accessibility.
• Maintain the functionality and security of digital tools and ensure proper data management.
• Collaborate with educational staff to develop and implement technology-driven learning strategies.
• Ensure compliance with organizational policies and digital safety protocols.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Maintain LAN/WAN infrastructure, routers, firewalls, switches, and internet connectivity.

• Ensure the reliable performance of IT systems and backup solutions.

Professional Standards:

All RMF staff are required to adhere to the RMF policies and practices with respect to child protection minimum standards, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Good understanding of Windows OS, Office 365, networking (TCP/IP, DNS, DHCP), and cybersecurity basics.
• Experience with remote support tools (e.g., TeamViewer, AnyDesk) is an asset.
• Strong troubleshooting and problem-solving skills
• Ability to work independently and under pressure.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation abilities.
• Commitment to data privacy and security principles