CP Psychologist - Shatila

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon through six community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community. Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, and child abuse. Also, fraud, bribery, and corrupt activities. Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information. Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child. Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Location : Shatila

Reports To : Protection Coordinator

Job Purpose : Provide psychological support and counseling for beneficiaries, both on an individual and group level, and support B&Z staff to improve the quality of specialized services provided to individuals at risk.

Major Activities :

• Offer individual counseling sessions to men, women, and children, either through drop-ins or referrals from other center staff.
• Develop and implement individualized counseling plans based on needs assessments.
• Conduct group therapy sessions for children facing emotional or social challenges related to trauma, displacement, or other difficult experiences.
• Provide technical support to the Case Manager, particularly in dealing with challenging cases, setting priorities, types of intervention, and referrals.
• Conduct short-term emotional support and counseling for beneficiaries.
• Inform Case Workers about cases requiring mental health referrals.
• Assist Case Workers in making referrals to mental health agencies.
• Assist other center staff in responding to different cases within activities.
• Conduct case conferences about shared cases with the Case Manager and others if necessary.
• Provide feedback on topics to prioritize for awareness sessions
• Report problems and training needs identified during the monitoring of psychological activities to the Protection Officer.
• Provide support and coordination to teachers in the identification of cases and follow-up on referrals.
• Produce accurate weekly and monthly reports as per the schedule shared with the Protection Officer.
• Accomplish any other assignments given by the supervisor.

KPIs: 

• Working within the principles of the Code of Conduct.
• Ensuring that beneficiaries have access to the appropriate service.
• Ensuring that the Foundation’s team interacts with beneficiaries within the principles of the B&Z, especially preserving dignity and avoiding psychological harm.
• Achieving the required number of beneficiaries at the end of the program while ensuring the quality of work.
• Ensure that a safe environment is provided for the child in the institution and the school.
• Create positive communication with the team.

Education & Experience :

• Bachelor Degree in Psychology or other related field At least 3 years’ experience in the field of psychological support
• Minimum 3 years of relevant work experience in a clinical setting.
• Understanding and commitment to child’s rights and protection;
• Experience providing individual counseling services;
• Computer literacy (Word, Excel, Outlook);
• Analytical thinking and reporting skills

Competencies 

Functional :

• Positive communication and effective listening to the needs of the beneficiaries.
• The ability to effectively network services to provide beneficiaries.
• Accept and respect the cultural context in which we work.
• Continuing career development through work related training.
• Empathy and empathy with beneficiaries.
• Flexibility at work and with the stress of work and place.
• Direct work (in contact line) with beneficiaries.

Behavioral :

• High confidentiality and respect;
• Cultural awareness.
• Ability to work under pressure;
• High degree of adaptability and flexibility;
• Excellent interpersonal and communication skills.
• Teamwork
• Planning and Organizing
• Initiative
• Humanitarian motivation and commitment to B&Z values.
• Respect B&Z policies and procedure.