Health Promoter Supervisor - South

Main Purpose

With the support and guidance of the HPCE Manager, responsible for implementing the HPCE strategy / workplan, with community participation, and supervising the HPCE activities and HP teams working in the communities or the health facilities, according to the project objectives, MSF values, standards and pro-cedures.

Accountabilities

HPCE strategy, activities and monitoring:

• Actively contribute to the design/adaptation of the HPCE strategy / workplan.
• Lead and follow up on the implementation of the HPCE strategy / workplan, according to the chronogram.
• Support participatory approaches and regular patient/community consultations before and during implementation of the HPCE strategy.
• Organizing health awareness sessions for MSF's medical and non-medical staff
• Support in the design of health education materials and participatory methods, applying the right process (pretesting, validation of content, translation).
• Contribute to rapid assessments and surveys.
• Actively support in the systematic collection, encoding and reporting of community feedback and rumours.
• Support the implementation of community-based surveillance (data collection, active case finding, tracing, linkage to care.
• Responsible for the planning and organization of community meetings (in collaboration with HPCE Manager).
• Contribute to the community mapping.
• Monitoring: Ensure the availability of the data collection tools; the data encoding in the data base and the quality check.
• Monitoring: Contribute to the analysis of the monitoring data and look for adjustment (in collaboration with HPCE manager), monthly reporting (MMR, sitrep, etc).

Team management:

• Contribute to evaluation of the HP team (with the HPCE manager).
• Contribute to the development plan for the HP team.
• Training: Contribute to the needs assessment, design and implementation of training for the HP team, in collaboration with the HPCE manager.
• Organize regular and systematic supervision of the HP activities and provide on the job-coaching.
• Ensure the planning and practical organisation of the activities for the HP team (HP roaster).
• Ensure the organisation of regular HP team meetings.

MSF Section/Context Specific Accountabilities

• Overseeing and coaching the daily HPCE activities by the CHE at the health facilities (Haifaa hospital maternity OPD, PHCCs, and dispensaries) and MMU, ensuring the quality health education messages are adequately delivered based on patient medical needs and interest.

• Actively visiting and assessing the needs of the population during the visit to the health facilities and MMU with the medical team of nurses, doctors, psychologist, midwives, and SWs.
• Facilitating training sessions for CHEs and project staff on relevant health topics.
• Ensuring good communication with the medical department and all other MSF departments (logistics, operation, finance/HR/administration).
• Conduct qualitative assessments (i.e. patient experience assessments, FGDs) among patients and community people to understand and identify their needs, and overall patient satisfaction.
• Participate in community-based outbreak response activities, including surveillance activities and preventive health education messages.
• Working as part of a multidisciplinary team with medical, paramedical and other staff.

Requirements

Education

• Essential: secondary school diploma.

• Desirable: Bachelor diploma in social sciences, social work, behavioural sciences, public health, community health, nursing.

Experience

Essential: At least 2 years’ experience in: health promotion, team management, program implementation

Experience in qualitative methodology is highly desirable.

Languages                      

Arabic and English essential

Knowledge

Basic competencies in word and excel are essential.

Competencies

Results and Quality Orientation, Team management skills, Training skills, Organisational skils, Stress Management, Negotiation skills at community level, Autonomous and initiative taking, Strong IT skills (excell, word), Reporting skills, Skills in participatory approaches, Strategic / analytical skills are desirable