Basic Assistance Assistant- Tyre-South Lebanon

Major Duties and Responsibilities:

1. Technical Responsibilities:

1. Support the day-to-day implementation of cash-based assistance activities according to work plans and standard operating procedures (SOPs).
2. Conduct beneficiary registration, verification, and validation  for cash distribution under the supervision of the officer.
3. Screening of benefeciary on site during the distribution/validation cycles
4. Observe and report field conditions, beneficiary feedback, and potential risks or irregularities to the Officer
5. Facilitate the distribution/validation sites
6. Monitoring Cash redemption both MTO/ATM in the designated areas
7. Carry out outreach calls or household visits to inform beneficiaries, confirm receipt of assistance, or address redemption challenges.
8. Follow up calls as per the Donor request
9. Support field-level logistics and coordination during distributions and other field activities.
10.      Staff Management:

• Supervise and support casual(s) in their day-to-day activities.
• Ensures casual staff managed remain compliant with internal controls
• Seek opportunities for capacity building of casuals with support of line manager

1. Quality Management/Work:

• Assist in activities to uphold a high standard of work quality.  Utilize quality management tools and systems.
• Adhere to internal and external process service requirements

1. Security, Safeguarding, and Preventing Fraud and Corruption:

• Understand that safety and security at Medair is everyone's responsibility.
• Understand and comply with all policies and security procedures.
• Report any suspected breaches of Medair’s Code of Conduct in a timely manner

Additional job responsibilities:  

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Person Specification:

• High school or bachelor’s degree in the related field
• At least 1 year of  related experience with an I/NGO (working  with communities in humanitarian or development contexts, in particular with displaced or refugee populations)
• Strong working knowledge of written and spoken Arabic. Basic knowledge of English.
• Ability to use Office 365 Suite, ability to use mobile data collection
• Computer literate: intermediate skills with Word and Excel
• Passionate about serving the poor
• Self-motivated/Enthusiasm
• Capacity to work under pressure and manage personal stress levels
• Ability to adapt communication strategies for different situations
• Flexible and willing to perform other relevant tasks in order to facilitate the running of the project
• Excellent organizational skills
• Able to prioritise and time manage
• Able to present clear and accurate data