Administrative Assistant

Key Job Responsibilities:

• Maintains a safe, clean, and organized reception area in compliance with established procedures, rules, and regulations.
• Welcomes visitors professionally and directs them to the appropriate department or staff member.
• Answers phone calls promptly and professionally, accurately routing calls to the intended recipient.
• Handles inquiries politely and courteously, ensuring a positive first point of contact.
• Provides accurate information about the services offered at Beit Rafqa and remains up to date on ongoing events and activities.
• Schedules, coordinates, and confirms appointments, and maintains the events calendar.
• Copies, files, and maintains paper and electronic documents and records.
• Conducts and follows up on the admissions process, preparing and managing all relevant paperwork.
• Ensures the privacy and confidentiality of residents by safeguarding personal and sensitive information.
• Manages procurement-related tasks.
• Prepares agreements and related documentation.
• Maintains organized filing systems.
• Performs additional administrative duties as required.