AI & Automation Developer (Chatbots, Workflow Automation & Internal Systems)

Role Description

The AI & Automation Developer will work on customer-facing and internal automation systems, including chatbots, messaging automation, and operational workflows. The role involves collaborating with management and operations teams to improve efficiency, response time, and overall system reliability.

This position is suited for someone who can translate business needs into simple, effective automation solutions without unnecessary complexity.

Key Responsibilities

• Develop and maintain AI-driven chatbots
• Support automation of internal workflows
• Improve customer communication and response efficiency
• Maintain and enhance existing automation systems
• Collaborate with teams to identify automation opportunities

Requirements

• Experience with AI, automation, chatbot systems
• Familiarity with messaging platforms and workflow automation
• Ability to work independently and deliver practical solutions
• Strong problem-solving and communication skills