Digital Literacy Trainer

Project Context:

The Digital Literacy Trainer will work within a project aimed at enhancing the educational empowerment and employability of women and adolescent girls from refugee and host communities in the Bekaa region. The position supports the delivery of ICDL-certified digital literacy training, equipping participants with essential computer skills, cybersecurity awareness, and practical competencies required for education and employment in a technology-driven environment.

Job Summary:

The Digital Literacy Trainer is responsible for planning, delivering, and evaluating comprehensive digital literacy and ICDL training programs for women and adolescent girls. The trainer will provide hands-on instruction in computer basics, office applications, internet usage, and cybersecurity while applying learner-centered and participatory teaching methodologies. The role also includes contributing to curriculum development, maintaining training equipment, and ensuring safe and secure use of digital tools.

Key Responsibilities:

Training & Capacity Building:

• Deliver Digital Literacy aligned training modules, including: introduction to Information Technology, Microsoft Word, Excel, Power Point, internet usage and etc.…
• Conduct cybersecurity awareness sessions focusing on data protection and privacy, safe internet practices, identifying phishing and online threats.
• Facilitate interactive and practical sessions totaling of 24 sessions per group.
• Support participants in developing digital skills that enhance employability and educational opportunities.

Curriculum Development & Learning Methods:

• Adapt and update training materials to meet the needs, learning levels, and cultural context of women and adolescent girls with the support of the Project Manager.
• Apply participatory and inclusive teaching methodologies, including hands-on exercises, group work, and digital learning tools.
• Contribute to the continuous improvement of technical curricula and training content.

Technical Support & Maintenance:

• Assist in maintaining and organizing computer workshops, including basic troubleshooting and routine maintenance of equipment.
• Coordinate with technical staff to improve the center’s IT infrastructure, networks, and systems.
• Ensure all devices and systems are used in compliance with safety, protection, and data security standards.

Monitoring, Reporting & Safeguarding:

• Monitor participants’ progress and provide ongoing feedback and support in coordination with the Project Manager and the MEAL coordinator.
• Prepare periodic reports on training implementation, attendance, learning outcomes, and technical issues.
• Ensure the protection, confidentiality, and ethical use of participants’ personal data.
• Adhere to safeguarding, child protection, and gender-sensitive programming standards.

Required Qualifications & Experience:

1. University degree or diploma in Information Technology, Computer Science, Digital Design, or a related field.
2. Previous experience in delivering digital literacy or computer training, preferably in humanitarian context.
3. Strong knowledge of operating systems, Microsoft Office applications, internet tools, knowledge in robotics is a plus.
4. Ability to assess learners’ needs and design effective, inclusive training programs.
5. Excellent communication and facilitation skills, with the ability to work with diverse and vulnerable populations.
6. Strong teamwork skills and the ability to collaborate with technical and program staff.
7. Commitment to safeguarding, protection, and ethical engagement with women and adolescent girls.

Key Competencies:

• Strong instructional and facilitation skills.
• Patience, adaptability, and cultural sensitivity.
• Problem-solving and basic technical troubleshooting.
• Time management and organizational skills.
• Commitment to gender equality and empowerment.