Volunteer Community Mentor (2 positions) - Batroun

Project: Enhancing Social Protection and Economic Resilience through the Flourish Approach – Batroun

Location: Batroun, North Lebanon (field-based with frequent household visits)

Duration: Project-based contract (5 months, renewable based on performance and fundin)

Reporting Line: Project Social Worker and Community Center Manager

Working hours: Part-time, 12 hours per week, with flexibility in scheduling throughout the week in coordination with the Project Officer

Position Purpose

The Community Mentors will play a key frontline role in the implementation of the Flourish Approach by supporting the identification, selection, outreach, and accompaniment of vulnerable households. They will conduct regular home visits, facilitate household self-assessments and planning, and provide ongoing coaching and follow-up to ensure household progress toward improved social protection, livelihoods, and resilience.

Conflict of Interest disclosure:

Tabitha is committed to ensuring a fair, transparent, and integrity-based recruitment process. Candidates may be requested to disclose any actual, potential, or perceived conflict of interest during the application, interview, or pre-contracting stage. This may include family, close personal, professional, financial, or organisational relationships with Tabitha staff, governance members, partners, suppliers, or donor representatives, or any situation that may create preferential treatment or the appearance of preferential treatment.

Key Responsibilities

1. Household Identification, Selection & Outreach

• Support the project team in the identification and outreach to vulnerable households in Batroun, in coordination with municipalities and community leaders.
• Participate in the selection and verification process of eligible households, ensuring transparency and adherence to project criteria.
• Conduct initial household visits to explain project objectives, approach, duration, and expectations clearly to beneficiaries.

2. Household Self-Assessment & Planning

• Facilitate household-level self-assessments using the Flourish tools (e.g. Stoplight methodology), adapting tools to low literacy levels through participatory and visual approaches.
• Support households in developing and updating individual household plans, identifying needs, assets, aspirations, and livelihood pathways.
• Ensure active participation of different household members to strengthen ownership and sustainability.

3. Home Visits, Coaching & Follow-Up

• Conduct regular home visits to monitor progress against household plans and provide tailored coaching and encouragement.
• Support households during key project phases.
• Identify challenges, risks, or protection concerns and refer cases to the Social Worker following established referral pathways.

4. Coaching, Mutual Support & Community Engagement

• Participate in monthly follow-up and coaching meetings with project staff and other mentors.
• Encourage participation in group activities, training, savings groups, and mutual support mechanisms.
• Promote ABCD principles by helping households recognize and leverage their own capacities and community resources.

5. Monitoring, Documentation & Reporting

• Maintain accurate and timely records of household visits, progress updates, and observations.
• Contribute to project monitoring by collecting qualitative and quantitative data as requested.
• Share lessons learned, success stories, and challenges to support adaptive project implementation.

Required Qualifications & Experience

• Minimum 1 year of experience working with vulnerable households, and community-based projects.
• Proven experience in home visits, outreach, or case follow-up.
• Familiarity with the local context in Batroun District is a strong asset.

Required Skills & Competencies

• Strong communication and facilitation skills, with the ability to engage respectfully with vulnerable households.
• Ability to build trusting relationships and work sensitively with diverse populations (women-led households, PWDs, elderly, refugees).
• Basic understanding of livelihoods, financial literacy, or social protection concepts (training will be provided).
• Ability to work independently in the field and as part of a multidisciplinary team.

Other Requirements

• Willingness and ability to conduct frequent field and home visits.
• Commitment to humanitarian principles, confidentiality, and safeguarding standards.
• Residence in or near Batroun is preferred.