Case Worker (Female Only)

Main tasks :

• Ensure the provision of clear intervention strategies, aligned with internal procedures and relevant National Standard Operating Procedures
• Identification, assessment, referral (to relevant services) and follow-up of at-risk children and families (Case Management) including confidential documentation.
• Manages cp and gbv cases.
• Participate in weekly case management and coordination meetings.
• Provide specific support to vulnerable children by providing the identification of out of school children, children victims of violence, Worst Forms of Child Labor, Unaccompanied and Separated children through regular home visits to the child and the family, developing a work-plan and a safety plan with the child
• Work closely with other sectors/ partners to ensure capacity of identification and referral skills
• Conducting regular visits to communities and Child Friendly Spaces (CFS) to work with facilitators, outreach volunteers and animators on the identification and referral of at risk-children
• Provide information on existing social services and how to access them
• Ensure that all ongoing cases are provided with continuous evaluation, follow-up, and closure interviews 
• Guarantee that all relevant forms and formats are updated and that confidential information is secured  
• Plan in an efficient way all the daily, weekly and monthly interventions relevant to the ongoing cases and keep clear tacks of the steps followed and the content of the sessions 
• Ensure that all home and/or institutional visits are set, that objectives are met, and that all relevant documents are updated   
• Ensure that all external and internal referrals are set properly and that all relevant documents are updated 
• Ensure all socio-medical interventions, individually and/or in groups, as determined by the intervention strategy, in any designated premises.  
• Educational level: Evaluate and address all the needs of the beneficiaries in terms of education, technical trainings and/or psychosocial skills 
• Community level: Work on relational and social anchoring 
• Family level: Provide proper parental guidance and family mediation 
• Medical level: refer to specialized services, Primary Health Care, or other relevant structures, provide continuous follow-up of the referrals 
• Legal level: Ensure that proper legal guidance and/or referral is provided 
• Coordinate effectively with the counselor and/or any other team member in order to provide the best services through relevant case management 
• Reports directly to the Senior Case Manager as per the internal organizational chart  
• Apply the pair work system under the guidelines of the Protection manager and the SDC director when applicable 
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External meetings and Capacity Building  

• Attend all Peer to Peer meetings and provide accurate MoM 
• Participate actively in all informational and/or training meetings related to the Social Worker position function and provide accurate MoM  

Internal meetings :

• Participate in a weekly meeting for a global monitoring of all cases with the Senior Case Manager and the Counselor 
• Refer to the Senior Case Manager during designated times for any questions relevant to specific interventions and/or cases 
• Participate in a monthly meeting with the Protection Manager 

Experience and technical competencies required: (include years of experience)

• At least 2 years of experience
• Good knowledge of Lebanese Institutions and policies, especially of the Ministry of Social Affairs, the Ministry of Justice, and the Ministry of Education and Higher Education 
• Good knowledge of CP and GBV National SOP’s  
• Good knowledge of CP and GBV Minimum Standards 
• Good knowledge of national and international NGO’s, as well as CP and GBV working groups, task forces and other relevant committees  
• Experience in SDC or MoSa is a plus  
• Excellent skills in time management and stress management 
• Excellent knowledge of the Lebanese context and of the relationship between host and refugee communities 
• Excellent knowledge of all Microsoft Office tools, as well as data management  
• Good writing skills