MEAL Intern

Background

SHiFT Social Innovation Hub is implementing large-scale interventions in the education and protection sectors. To strengthen Monitoring, Evaluation, Accountability and Learning (MEAL) systems and ensure high-quality data collection and verification, SHiFT is seeking two motivated MEAL Interns to support field-level and remote MEAL activities.

Objective of the Internship

The MEAL Intern will support the MEAL department in data collection, verification, accountability mechanisms, and post-distribution monitoring (PDM) activities. The intern will contribute to ensuring data accuracy, compliance with donor standards, and accountability to beneficiaries.

1. Data Collection Support

• Conduct phone-based surveys (PDMs, satisfaction surveys, follow-ups).
• Support field data collection activities when required.
• Assist in organizing and conducting Focus Group Discussions (FGDs) under supervision.
• Accurately record beneficiary responses using Kobo or other approved data collection tools.

2. Data Validation and Quality Assurance

• Support data cleaning and verification under supervision of the IMO and MEAL Coordinator.
• Cross-check beneficiary lists and attendance sheets.
• Identify inconsistencies or missing data and flag them for correction.
• Assist in maintaining organized digital and physical MEAL documentation.

3. Accountability & Feedback Mechanisms

• Support in receiving, documenting, and categorizing complaints and feedback.
• Assist in follow-up calls regarding feedback cases when required.
• Contribute to tracking and updating feedback databases.

4. Post-Distribution Monitoring (PDM)

• Conduct PDM phone calls to beneficiaries.
• Compile raw PDM responses and submit them to the MEAL team.
• Support in preliminary summarization of key findings.

5. Field & Operational Support

• Participate in field visits when required.
• Assist in preparing survey materials and FGD tools.
• Support data entry and basic Excel updates.
• Provide logistical support during assessments and evaluation activities.

6. Learning & Professional Development

• Participate in MEAL team meetings.
• Contribute to documenting lessons learned and field observations.
• Gain exposure to donor compliance requirements.
• Support preparation for evaluations and monitoring missions.

Qualifications & Requirements

• University student or recent graduate in social sciences, statistics, development studies, or related field.
• Strong communication skills in Arabic (mandatory).
• Basic English reading and writing skills.
• Good knowledge of Microsoft Excel.
• Familiarity with KoboToolbox or similar data collection tools is an asset.
• Comfortable conducting phone calls and interacting professionally with beneficiaries.
• Strong attention to detail.
• High level of integrity and respect for confidentiality, especially in protection contexts.

Core Competencies

• Attention to accuracy and detail.
• Professional communication.
• Teamwork and adaptability.
• Time management and organization.