Field Officer (Beirut)

Detailed Job Description

• Manage volunteers’ on-site activities: Ensures all equipment is ready at the start of day; all phones/tablets are fully charged; forms and questionnaires are ready.
• In coordination with the Senior Field Officer, supervise volunteers and assures that all volunteers are properly performing their tasks/duties and are aligned by the “Nusaned Volunteer Guidelines”.
• Track volunteer record skills, availability, and scheduling through bi-monthly follow-up on performance.
• Keep records of volunteers' attendance and hours worked.
• Answer all beneficiaries’ questions, resolve beneficiaries’ problems, and report their complaints.
• Fill out the survey questionnaires/tools and referral forms in the areas of intervention. 
• Decide on how to overcome the problems encountered during the survey and report and challenges or risks to the Senior Field Officer. 
• Prioritise the wellbeing of the volunteers and safety of beneficiaries.
• In collaboration with the Senior Field Officer, organise wrap-up sessions and evaluate the daily field activities and progress. 
• Support the Senior Field Officer in collecting necessary data for the narrative reports. 
• Ensure that houses with missing data are revisited or recontacted before leaving the field the same day.
• Help volunteers ensure adherence to quality standards, duties, deadlines, and proper procedures, correcting errors or problems.
• Inspect materials, products, or equipment to detect defects or malfunctions.
• Perform any additional tasks, when requested by the Project Manager and/or Senior Field Officer. 

Report to: Project Manager and/or Senior Field Officer 

Supervisory Responsibility: Volunteers

Collaborates and Works with: Field Officers, MEAL, Finance, P&C.

Knowledge and Experience 

• BA degree, preferably in Business Management or International Affairs
• Minimum of 1 year experience with local and/or INGOs. 
• Good team management, and ability to work under pressure.
• Good communication, interpersonal and presentation skills.
• Excellent command of Arabic and English language (writing, reading, and speaking fluently).
• Previous Field Experience in vulnerable areas is a must. 
• Volunteer experience is a plus.