تجاوز إلى المحتوى الرئيسي

ERP Support - NLWE - SLWE

GIZ WAMA+ is contributing to the efforts to achieve good governance in the Lebanese water sector. In a close partnership with our political partner the Ministry of Energy and Water (MoEW) and the four regional water establishments, WAMA+ works vigorously towards ensuring the provision of safe, reliable and affordable water and wastewater services to the Lebanese population. Hence, WAMA Plus will have 5 Outputs:

 

  1. Enhancing the ability of the Water Establishments to respond to crises by improving access to basic water services to vulnerable communities - small-scale infrastructure packages (Beirut Mount Lebanon Water Establishment - BMLWE ) and Beqaa Water Establishment  (BWE ).
  2. Improving the management of the non-revenue water (NRW): implementing scalable Jbeil pilot intervention with BMLWE and supporting MoEW with drafting national guidelines for non-revenue water.
  3. Supporting the four regional water establishments in assuming responsibility for wastewater collection and treatment.

 

Two outputs - EU Cofinancing:

  1. Water Establishements have the capacity to monitor water production volumes: flow volumes of 400 bulk sources are measured and transmitted to central information systems to monitor water production at the level of MoEW and the WEs.
  2. Water Establishments are capacitated to manage their user records; 800,000 subscribers records will be updated and digitalised as the four Water Establishments will be supported in using digitalised systems for user records management.

 

The objectives of the services to be tendered can be summarized as follows:

Due to the ongoing crisis in Lebanon, the water sector faces a critical gap in technical support for its ERP systems. While a separate third-party contractor is tasked with the core system upgrade from Microsoft Dynamics NAV (C/AL) to Business Central (AL), WAMA+ requires a dedicated Technical Consultant. This consultant will provide targeted support, implement localized customizations, and act as a technical supervisor over the upgrade process to ensure long-term sustainability, data integrity, and user autonomy within the following two establishments: NLWE and SLWE.

Call Type
Call for Consultancies
Remuneration Range
> 6000 (USD)
Intervention Sectors
Coordination & Information management
Training & Capacity Building
Water sanitation and hygiene
Duration of Contract
31-04-2027
How to Apply

All Interested bidders are required to send an email expressing their interest to participate in this tender to LB_quotation@giz.de. This will enable GIZ’s Procurement Unit to share any clarifications, amendments, and the Financial Offer in Excel Format & Self Declaration Template or updates related to the tender, including responses to inquiries received.

Questions or inquiries

Please address any commercial, technical and procedural questions to LB_quotation@giz.de  before  5th May 2026, 4:00 PM .

Inquiries received after the mentioned deadline will not be answered.

Please provide the following details in the email subject line [CONFIDENTIAL - Company Name - Questions for Tender nb.7000007602 - WAMA+ Project:G-010581- 001 ] and send it to: LB_quotation@giz.de.

Any responses that are of general interest will be communicated simultaneously in writing to all companies who have submitted an expression of interest.

Offer Submission :

The tender must be submitted electronically to the designated mailbox. The subject of the email must always state the tender number (please find the email address and the tender no. in the invitation letter).

The tender must be submitted in one (1) email including TWO (2) zip folders named as follows:

  “CONFIDENTIAL - Company Name - Questions for Tender nb.7000007602 - WAMA+ Project: G-010581- 001”

Please submit your offer by Monday 11th May 2026, before 1:00 PM in English only to LB_Quotation@giz.de

Details of our submission requirements are explained in the enclosed terms and conditions for application. Tenders which are submitted after the deadline, or which do not comply with the terms and conditions for application, will not be considered.

The Tender Documents consists of the following:

Annex 1 - Price schedule template- Financial offer.
Annex 2 -  Technical Assessment grid Template ( for your review) 
Annex 3 - Eligibility Criteria Template(for your review)  
Annex 4 - General Terms and Conditions ( to sign and stamp) 
Annex 5 - Self Declaration for Services  ( Word documents to be requested via 
email for filling in and proper submission, to fill, sign and stamp) 
Annex 6 - Code of Conduct( to sign and stamp ) 
Annex 7 – Terms of Reference ( for your review) 

N.B. For responds and inquiries kindly send your email to LB_quotation@giz.de

GIZ mailbox receive size is capped at 25 MB. Documents exceeding the mentioned MB should be transferred via: Start (provide the password within your email)

Deadline
Countries
Lebanon