Food Safety Quality Expert

The FSQ Expert will oversee food safety and quality assurance processes related to meal preparation, packaging, transportation, and distribution across partner kitchens and shelters. The role includes conducting assessments and inspections, monitoring operational compliance, developing SOPs and quality control tools, and supporting capacity building for kitchen staff to ensure the safe and efficient delivery of nutritious meals.

The service includes:

• Conducting assessments of contracted kitchens to ensure compliance with FSQ standards and required certifications.
• Monitoring food preparation, packaging, handling, storage, transportation, and distribution processes.
• Developing and implementing food quality control tools, monitoring checklists, and SOPs.
• Conducting regular field visits and inspections to monitor compliance with food safety and hygiene standards.
• Ensuring proper implementation of food safety measures during meal preparation and distribution.
• Supporting training and capacity building of kitchen staff and field teams.
• Coordinating with local authorities, health actors, and humanitarian partners regarding food safety standards and compliance.
• Supporting contingency planning and rapid operational adjustments during emergencies.

Key Deliverables

• Kitchen assessment and inspection reports.
• Food safety and quality assurance checklists and monitoring tools.
• Standard Operating Procedures (SOPs) related to food safety and hygiene practices.
• Regular monitoring and inspection reports for partner kitchens and shelters.
• Documentation of field visits and compliance findings.
• Capacity building and training support for kitchen staff and operational teams.
• Recommendations and corrective action plans to address identified food safety or quality concerns.
• Final summary report including key findings, lessons learned, and recommendations.

Timeframe and Reporting

The assignment duration is three months.

The FSQ Expert will report directly to the Area Manager and coordinate closely with the project manager, field teams, partner kitchens, humanitarian actors, local authorities, and relevant stakeholders. Regular updates and reports will be submitted throughout the assignment period.

Qualifications and Competencies

• Bachelor’s degree in Food Science, Nutrition, Public Health, Food Safety, Hospitality Management, or a related field.
• Minimum 6 years of relevant professional experience in food safety, quality assurance, food production, or humanitarian food assistance programs.
• Previous experience working on WFP-funded projects or humanitarian emergency response programs is highly desirable.
• Strong knowledge of food safety and hygiene standards, HACCP principles, quality assurance systems, and public health regulations.
• Experience in assessing and monitoring commercial or community kitchens, including meal preparation, packaging, storage, and transportation processes.
• Familiarity with humanitarian principles, food assistance standards, and accountability requirements in emergency settings.
• Proven ability to develop SOPs, monitoring tools, checklists, and food quality control procedures.
• Experience conducting training and capacity-building sessions for kitchen staff, volunteers, or field teams.
• Strong coordination, communication, and reporting skills.
• Fluency in Arabic and good command of English, both written and spoken.
• Ability to work under pressure, conduct frequent field visits, and respond effectively in fast-paced emergency environments.

Equal Employment Opportunity

Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.

Code of Conduct

Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.