Child Protection Officer - TLS

Project Background:

The Temporary Learning Spaces (TLS) initiative aims to provide safe, structured, and inclusive early learning opportunities for children affected by crises and vulnerabilities.

Main Duties and Responsibilities:

Task #1: Providing oversight and supervision to staff

• Oversee Social Workers and Psychologist as they provide activities for children and their caregivers;
• Review cases, apply assessment skills, and make determinations regarding appropriate course of action;
• Consult on cases and provide feedback and direction to staff regarding child’s safety;
• Promote best interest of the child approach while working with children;
• Be available to participate in case management meetings and case conferences meetings or any other meetings when required;
• Make sure the case management files are well documented, keeping confidentiality in perspective.
• Ensure direct supervision for the staff through a regular presence in the centers.
•  Ensure a proper handover to the caseworker(s) when on leave, including a clear plan and division of tasks.

Task #2: Coaching and Training the team

• The Child Protection Officer will support the capacity building of the team on multiple levels.
• She/he will be responsible for guiding them and promoting best practices to strengthen their technical capacity, exchange knowledge within the team, and provide professional development guidance;
• Supervise and mentor the Case Workers, setting performance objectives, and providing regular and timely performance feedback;

Task #3: Monitoring

• Monitor units and staff productivity and work to maximize efficiency wherever possible;
• Support that all the M&E tools are appropriately used and stored along with the M&E officer;
• Ensure that Activity Info data is updated on a routinely basis and that all the data required for reporting is regularly provided;
• Be familiar with RIMS and ensure that the team are actively updating and referring cases.

Task #4: Coordinating and Networking

• Work closely with the Field Coordinator and Project Coordinator to ensure that activities are well coordinated and integrated. Provide updates to ensure smooth implementation of field-based activities;
• Draft the monthly reports and contribute to the quarterly and annual reporting (quantitative and qualitative);
• Maintain positive coordination and relationships with partners and stakeholders;
• Ensure an updated service mapping among the team and in coordination with internal and external organizations.

Other Duties

• Respect and abide to the organization’s internal code of conduct;
• Adhere to the principles and guidance of the National CP Case Management SOPs, including mandatory reporting requirements;
• Represent Amel Association, when requested and necessary;
• Attend and participate in local and capacity-building events as needed/Actively participate in training throughout the year;
• Complete all online courses requested by the field coordinator throughout the year;
• Be available to attend and participate in internal and external meetings;
•  Meetings with other program staff are required and will be on a timely basis;
•  Maintain positive relations with other team members;
• Ensure the utmost confidentiality of case management data and information throughout the case management process; including protection referrals;
• Support the organization of specific events or activities inside or outside the centers;
•  Support in coordinating with, head of centers, social workers and field coordinator as well as works closely and effectively with Amel teams and other focal points;
• Perform other duties as assigned by the Program Coordinator;

Requirements, Qualifications and Skills: 

• Master’s Degree in Gender Studies, Social Work, or other relevant academic field with extensive experience in CP programs is a plus.
• At least 3 years practical experience in implementing protection projects at international or national NGOs.
• Knowledge of Child Protection in the humanitarian context and familiarity with the main CP tools, the Package safe identification and referrals, case management and the guidelines on PSEA.
• Strong interpersonal skills and the ability to work within multi-cultural environments; good writing skills, ability to work within a team structure or independently, flexible, and can cope with stressful workloads and working with limited resources.
• Demonstrated experience working with multiple age ranges including facilitating trainings and/or activities targeting children and youth.