Protection Case Worker - GBV - Beirut

The Protection Case Worker (GBV) provides direct support and case management to vulnerable individuals including women and girls. The role is part of the protection team in various locations in Beirut Mount Lebanon Governorate, including:

• Case management services located in community centers or community-based safe spaces.
• Emotional support groups in safe spaces and community centers.
• Psychosocial activities tailored for diverse age groups and needs in community-based safe spaces.

Major Responsibilities:

• Provide direct support and care to vulnerable women and adolescent girls through community-based activities.
• Deliver survivor-centered case management services, including:

1. Basic counseling and psychosocial support.
2. Assessment of needs and available resources.
3. Developing safety and action plans.
4. Implementing plans with appropriate follow-up and referrals.
5. Case closure upon completion of support.
6. Provision of Emergency Cash Assistance (ECA) when applicable and based on proper assessment.

• Facilitate age-appropriate and specialized support for adolescent girls, ensuring survivor-centered decision-making and adherence to “Do No Harm” principles.
• Organize, facilitate, and monitor psychosocial activities tailored to women and adolescent girls.
• Mobilize and register participants for structured psychosocial activities.
• Facilitate support groups and structured group sessions using available guidance.
• Create support group plans and conduct mid-point and final evaluations for monitoring and reporting.
• Ensure inclusivity and accessibility of all activities for diverse groups of women and adolescent girls.

Monitoring & Reporting:

• Support the maintenance of the IRC’s case management system and relevant Information Management Systems (GBVIMS).
• Complete the case management quality assessment tool on a monthly basis. Support tracking of mobile activities’ beneficiaries using agreed M&E tools.
• Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management, and reporting requirements.

Key Working Relationships:

• Reports to: Protection Senior Case Management Officer.
• Works with: Caseworkers, Support Manager, Protection Monitors, IP Senior Officer.

Job Requirements:

• At least six months of counseling experience with issues relating to violence against women and girls, child protection, gender and development, or social change.
• Clear understanding of gender inequality, child protection principles, and broader protection concerns.
• Ability to maintain confidentiality and respect for clients at all times.
• Positive and professional attitude; able to organize, maintain composure, and prioritize work under pressure.
• Ability to coordinate multiple tasks and maintain attention to detail.
• Strong teamwork skills essential.
• Fluency in Arabic required; English is an asset.

Working Environment:

• The position will be based in Beirut with daily travel to program locations. Security clearance will be obtained on a daily basis.

Commitment to Gender, Equality, Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.