Project Support Officer

Position Overview

The Project Support Officer plays a key role in ensuring effective coordination, reporting, and communication across projects. The role supports program implementation through strong information management, documentation, media engagement, and cross-unit collaboration.

Key Responsibilities

1. Project Coordination & Follow-up

• Provide administrative and operational support to ensure smooth implementation of ongoing projects
• Track project progress against timelines, deliverables, and objectives
• Follow up with project teams and partners to ensure timely execution of activities
• Identify bottlenecks and escalate issues where necessary

2. Reporting & Information Management

• Maintain accurate and up-to-date project records and databases
• Support the preparation, consolidation, and review of project reports (internal and external)
• Manage and organize information related to grants, including tracking allocations, status, and reporting deadlines
• Ensure proper documentation and filing of all project-related materials
• Develop and maintain standardized templates and reporting tools
• Partake in need assessment exercises and develop need assessment analysis, findings, presentation and need assessment report

3. Project Documentation & Compliance

• Support the development and management of Expressions of Interest (EOIs) with partners
• Assist in partner screening processes, including due diligence and evaluation support
• Ensure completeness and accuracy of project documentation in line with organizational and donor requirements
• Contribute to the finalization and quality assurance of project reports

4. Media & Communication Support

• Develop engaging content for communication channels (e.g., newsletters, social media, website updates)
• Support the creation of case studies, success stories, and project highlights
• Coordinate with communications teams to ensure consistent messaging and visibility of project outcomes
• Maintain a repository of media and communication materials
• Regular posting of medial contents on IRL social platforms in coordination with Media department
• Create media contents in coordination with program team and media department

5. Events & Stakeholder Engagement

• Support planning and execution of project-related events, workshops, and meetings
• Prepare event materials, coordinate logistics, and manage invitations and follow-ups
• Assist in documenting events and producing post-event reports
• Plan event budgets with project teams and finance department in coordination with HoP & CD

6. Cross-Unit Coordination

• Facilitate communication and coordination between different departments and units
• Ensure alignment of project activities with organizational priorities and strategies
• Support collaborative initiatives across teams

7. General & Miscellaneous Support

• Assist with ad hoc tasks related to project implementation and program operations
• Contribute to process improvement initiatives and knowledge-sharing efforts

Required Qualifications & Skills

• Bachelor’s degree in social sciences, Business Administration, Project Management, Development Studies, or related field
• 2–3 years of relevant experience in project support and coordination
• Strong organizational and time management skills
• Excellent English written and verbal communication skills
• Proficiency in Microsoft Office and data management tools
• Ability to manage multiple tasks and work under pressure
• Strong attention to detail and problem-solving skills
• Experience in content creation and communication is an asset

Key Competencies

• Teamwork and collaboration
• Attention to detail
• Proactive and solution-oriented mindset
• Strong coordination and follow-up skills
• Ability to work in a dynamic, multi-project environment

Position will be based in Beirut with frequent travel to the field locations.