Soft Skills Expert

1. Background

Within the framework of the project “Economic strengthening and social stability of vulnerable local and displaced communities in South Lebanon” implemented by the Association for the Development of Rural capacities (ADR) in partnership with in partnership with Fundación Promoción Social (FPS) together with the Spanish NGO AIDA, ADR aims to establish an online platform dedicated to supporting entrepreneurs, particularly women and youth entrepreneurs, through accessible digital learning and information resources.

The platform will serve as an interactive knowledge hub providing free educational materials, practical tools, and guidance related to financial literacy, accounting and financial management tools, women protection, digital marketing and social media use, legal and administrative information for startup businesses, and other entrepreneurship-related resources.

As part of this initiative, ADR seeks to recruit a qualified expert to develop educational content related to life skills and soft skills that support entrepreneurs in improving their communication, self-management, leadership, and professional capacities.

2. Objective of the Assignment

The objective of this assignment is to develop practical, simplified, and entrepreneur-friendly educational materials that strengthen the life skills and soft skills of small business owners and entrepreneurs.

The materials should support entrepreneurs in improving communication with customers, time management, self-confidence, leadership, problem-solving, and professional behavior necessary for successful business development.

The content should be written in clear and accessible Arabic language and adapted to users with varying educational and professional backgrounds.

3. Scope of Work

Under the supervision of ADR, the expert will be responsible for:

• Assessing the life skills and soft skills needs of entrepreneurs and small business owners
• Developing simplified educational content in Arabic suitable for online learning and self-paced consultation
• Preparing practical guidance materials related to:
  • Communication skills with customers and suppliers
  • Customer service and client relationship management
  • Self-confidence and personal development
  • Leadership and teamwork
  • Time management and task organization
  • Negotiation and problem-solving skills
  • Stress management and emotional resilience
  • Professional behavior and work ethics
  • Decision-making and responsibility
  • Goal setting and motivation
  • Adaptability and conflict management
• Developing practical exercises, role-play activities, case studies, self-assessment tools, and FAQs
• Preparing simplified tools and guidance sheets adapted to small-scale and home-based businesses
• Coordinating with ADR team to ensure consistency with the platform structure and target audience
• The expert shall preferably develop original educational content and tools specifically adapted to the objectives of the platform and the Lebanese context. In cases where existing materials, tools, or external resources are used or adapted, the expert must provide proof of authorization, licensing, or permission allowing their use, adaptation, and publication on the platform.
• Revising and adapting materials based on ADR feedback

4. Expected Deliverables

The expert shall deliver:

• Inception note/work plan outlining methodology and proposed content structure
• Educational content in Arabic language
• Simplified written materials adapted for online publication
• Practical exercises and self-assessment tools
• Guidance sheets and templates
• Frequently Asked Questions (FAQs) section
• Practical examples and case studies adapted to the Lebanese context
• Final revised version of all materials after ADR feedback
• Editable source files of all developed materials

5. Required qualifications

The expert should possess:

• University degree in Education, Psychology, Social Sciences, Human Resources, Business Administration, or related field
• Proven experience in life skills training, soft skills development, coaching, or entrepreneurship support

• Experience working with NGOs, development projects, youth, women, or entrepreneurship programs
• Experience in developing training or educational materials is an asset
• Excellent Arabic writing and communication skills
• Ability to simplify concepts for non-specialized audiences