Child Protection (CP) Case Worker

ABAAD PURPOSE:

ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing CP in emergency settings. “Ending Gender-Based Violence: towards standardization and strengthening quality of services and direct response” is an initiative aiming at reducing the risks of Gender-Based Violence (CP) through women, boys and girls empowerment and improving the quality of multi-sectorial assistance for women and girls survivors or at risk of CP among the host and Syrian refugee population.

BACKGROUND:

In order to increase vulnerable women and girls’ (from all nationalities) access to prevention and response services, ABAAD is setting up safe spaces for women and girls in various locations in Mount Lebanon, Northern, South, and Bekaa Governorates. The CP Case Worker position is a key position in ABAAD’s Women and Girls Safe Spaces programme, ensuring the provision of appropriate case management services available to vulnerable women and girls, including survivors of gender-based violence (CP).

JOB PURPOSE:

The CP Case Worker (CP-CW) is responsible for ensuring that the Women & Girls Safe Space (WGSS) is a safe space for those seeking support. The CP-CW will provide confidential case management and psychosocial support, as well as referrals to other service providers as needed. The CP-CW will work with vulnerable women and girls, those at risk of CP, and survivors of CP. The CP-CW is usually the first point of contact for those in need.

REPORTING LINES: Post holder reports to: WGSS Coordinator and Program Manager

KEY RESPONSIBILITIES:

- Provide direct support and counseling to vulnerable women and girls

- Provide safe and appropriate case management and referrals to CP survivors

- Case management will include:

• Assessment of needs
• Developing an action plan
• Implementing the plan
• Appropriate following Case closure (if and when appropriate)Monitoring & Reporting:
• Prepare  and  submit  weekly,  monthly  and  3-month  work  plans  in  a  timely  manner  and incorporate manager feedback.
• Support the maintenance of   the ABAAD’s   case management   system and   the CP Information Management System.
• Participate in weekly internal meetings and monthly team meetings to ensure adherence to standards of appropriate case management
• Collect and manage data safely and ethically
• Coordinate with and represent ABAAD at Working Group meetings

- Coordination:

• As  requested  undertake/participate  in  liaison,  coordination,  and   information  sharing activities with national NGOs, international organizations, donors and governmentOther duties as assigned by the supervisor to enable and develop
• Continuously coordinate with field working groups for referral pathways in target areas
• Develop and oversee activities to take place in WGSS
• Make recommendations to WGSS Program Management team
• Coordinate   with   other   actors   providing   essential   services   including:   health,   legal, psychosocial, security, shelter, both internally and externally
• Advocate with other organizations to ensure that survivor receives best possible care
• Build capacity of other groups – particularly community groups – to provide quality CP prevention and response
• Ensure a safe and welcoming environment for those in center
• Use a survivor-centered and community-based approach
• Respect guiding principles of safety, confidentiality, non-discrimination

SKILLS AND COMPETENCIES:

• Degree in social work
• Knowledge of CP prevention and response
• Knowledge of case management principles
• Strong case management experience based on survivor-centered approach
• Experience working with refugees and other groups
• Familiarity with CP data collection system and safe and ethical guidelines
• Ability to work with both adult and child survivors
• Strong communication and interpersonal skills
• Commitment to human rights and gender equality
• Flexible pro-active attitude
• Ability to work well as an individual and in a team
• Ability to manage an unpredictable workload in a challenging environment
• Ability to work across socio-cultural and religious contexts
• Belief in ABAAD’s mission and vision
• Respect for ABAAD Code of Conduct and its PSEA Policy
• Languages: Fluency in spoken and written Arabic and English. French is a plus
• Must be computer literate, including Microsoft Word and Excel.