Program Manager (Shelter)

Background ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Our interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Our 4 000 staff is committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development. Our teams in the field implement some 380 projects in 34 countries covering the following sectors emergency relief, food security, access to health, education and training, economic development, microfinance, advocacy, institutional support, and regional dialogue, cultural promotion. Assignment The role of the Shelter Program Manager is to provide technical oversight and coordination of ACTED’s shelter interventions in Beirut and Mount Lebanon, which fit within the framework of ACTED’s holistic neighborhood-based approach for the provision of integrated WASH and Shelter support. This geographically-focused and community-driven neighborhood approach aims to foster a strong sense of ownership for shelter interventions by establishing linkages with local stakeholders in each target neighborhood, and building the capacity of these stakeholders to place them at the center of the response. General Key Responsibilities Conceptualization and design of context-appropriate tools and frameworks for successfully meeting the objectives of ACTED’s shelter program. This will include design of technical tools (BoQ templates, guidelines and capacity building modules for field teams, voucher mechanisms), review of landlord-relations management tools (contract templates, rent reductions, HLP training modules, etc), ensuring linkages between shelter interventions and the broader neighborhood approach. Technical oversight and field-monitoring of technical shelter staff including engineers and skilled workers, in close coordination with the Project Coordinator, notably to ensure quality control and adequate implementation of the planned tools and frameworks. Liaising with other shelter agencies at field and country level, to ensure identification and sharing of best practices, coordination to optimize coverage and resource allocation, and harmonization of tools and practices. Generate reports and ensuring visibility on shelter components for donors and coordination, as requested, as well as contribute to program development for shelter components. Prepare and administer relevant program budget components and evaluate financial program effectiveness for relevant components. Ensure external representation of ACTED in the shelter sector Representation vis-à-vis Donors : Participate in technical and sectorial Donor meetings in coordination with and in line with requests from Country Coordination;   Representation vis-à-vis shelter actors: Participate in technical and sectorial meetings and working groups involving NGOs, UN Agencies and other relevant institutions to promote ACTED’s approach and ensure sharing of best practices and cross-learning; Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required; More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organization, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors. Project Cycle Management Project implementation:   -       Plan the various stages of project implementation in relation to shelter components, and design appropriate tools and methodologies; -       Guide the implementation of the project and the methods of follow-up, with a focus on technical aspects and quality insurance through close monitoring; -       Manage project finances, logistics and materials in relation to shelter activities; -       Liaise with all internal and external counterparts of the shelter component; -       Assess the activities undertaken and ensure efficient use of resources;   Project reporting requirements: -       Set up a clear timeline of reports to be submitted to internal counterparts in line with donor reporting requirements; -       Draft narrative reports and contribute to the development of financial reports through regular budgetary follow up; -       Ensure adherence to Internal ACTED procedures, -       More generally, communicate systematically to the Country Coordination team on project progress and planning -       Provide Relevant Technical Expertise   Ensure that technical quality and standards are considered during project implementation: -       Collect technical information and analyze associated opportunities and risks; -       Provide capacity building of project teams in relation to appropriate technical standard -       Identify relevant technical counterparts, and share lessons learnt and best practices to ensure the sound application of standards.   Undertake quality control: -       Analyze technical added-value and project impact -       Set up technical monitoring and evaluation exercises during and following implementation. -       Oversee Program Staff and Security   Guide and direct program staff: -       Contribute to project coordination meetings and ensure sharing of relevant information within the program team; -       Develop, review and monitor work plans of technical shelter team members, in coordination with the Project Coordinator; -       Contribute to a positive working environment and good team dynamics; -       Undertake regular appraisals of directly supervised colleagues in line with ACTED’s policies and practices; -       Ensure a building of capacity amongst technical and non-technical staff in relation to shelter   Oversee staff security: Ensure that security procedures are respected by each member of the project team. -       Identify Best Practices and Lessons Learned Collect information and tools employed for project implementation; -       Document lessons learned and best practices identified during the project, and disseminate in consultation with country coordination; Qualifications: -       A university degree in a relevant field, including project management, architecture/engineering or other related field; -       3+ years of field experience in humanitarian relief and/or development programs focused on shelter construction and settlement planning, ideally within urban emergency contexts, and/or in the Middle East. -       Knowledge of global (and preferably locally-adapted) shelter standards and practices. -       Knowledge of and practical experience in the development of training modules and methodologies for community-driven shelter approaches, HLP promotion, and other relevant approaches. -       Knowledge of and experience with donor practices and requirements, the project cycle process, and humanitarian or development program solicitations and applications; -       Knowledge of and experience with program monitoring and evaluation -       Sound understanding of operational guidelines and project management tools, including notably budget management; -       Ability to operate Microsoft Word, Excel and Project Management software required.