Field Officer

The Field Officer / Monitor is responsible for implementing and monitoring food e-cards project activities and follow  up with the  beneficiaries and WFP shop partners. Objective 1: The Field Officer and monitor will be responsible for : Organizing the distribution of e-cards: receiving the e-cards, preparing the beneficiaries lists, , informing beneficiaries; Distributing the e-cards during distribution days; Briefand explain the project, including the eCard usage, hotlines and the monitoringrequirements correctly to the beneficiaries; Support the services for continuous beneficiary feedback mechanism through 2 hotlines and maintain constant contact with the beneficiaries (receiving their request, providing available information, following up complaints, etc.); Perform field monitoring visits to shops: shop monitoring and price list(in order to monitor the shops  performance, prices, use of e-cards, availability of good qualities and standards, etc.); Perform household monitoring to beneficiaries (household visits and at the distribution sites level); Monitoring all activities of the project; Maintain regular contact with beneficiaries (receive their requests, provide available information, etc.) on the field; Perform all other necessary actions for the functioning and success of the project in order to deliver assistance to the designated beneficiaries; Write regular narrative reports on all the different field and office activities (distributions, field visits, hotline tracking and any other issues as required by line management); Report the progress of the work to the line manager(s); Report weekly activity; Data collection; Be committed to participate to any other task in order to achieve the project's goal; Objective 2: Other Issues Respect of ACF Charter and internal rule Be committed to participate to any other work in order to achieve the project’s goal Perform field assessment of humanitarian needs Experience and Personal requirements : BA in any disciplines related to the profile.Experience In NGO is a plus.  Minimum one year of experience in a related fieldwork Experience with participatory fieldwork, methodologies, monitoring tools and reporting; Ability to work in a mixed, intercultural environment; Commitment to humanitarian field work and its principles; Knowledgeable and respectful towards and the situation and needs of the refugee community in Lebanon; Willing to learn from others, grow as a professional and able to accept criticism; Very good communication skills; Very good interpersonal skills; Initiative, availability and learning skills; Ability to work under pressure, independently and with limited supervision; Very good computer skills (at least sound experience with Word and Excel); Fluency in written and spoken English and Arabic is compulsory