Information and communications technology Advisor

The ICT manager is responsible for the smooth running of the mission's Information Technology.

To provide the necessary support and indispensable guidance to ensure that ACF Information Technology and Communication (ICT) standards are upheld and equipment is used correctly

KEY ACTIVITIES

Objective 1 : Manage the mission's IT environment and telecommunications resources (..%) 

Responsibilities

To be carried out as specified in the “Kitlog” (Logistics Kit) under the supervision of the Logistic coordinator in collaboration with the IT managers at the Madrid HQ

Tasks

Ensuring that all the mission's workstations adhere to ACF's IT standards; 

Ensuring that the necessary communication equipment is available in the mission 

Maintaining equipment (IT and telecoms) and conducting daily/monthly checks to ensure that maintenance tasks have been completed 

Monitoring and tracking the mission's IT and telecoms resource pool; 

Monthly reporting to the logistics Coordinator and managing any end-of-contract donations;

Managing relationships with external suppliers (maintenance and repair services, etc.)

Maintaining an ongoing technological watch for new developments in the country or region in IT and telecommunications.

Objective 2 : Manage local networks, internet connections and telecommunications resources (..%)

Responsibilities

To work with equipment and IT service providers, internet and network services and the heads of IT of other organisations to complete these tasks.

Tasks

Installing and maintaining local networks at the bases and network connected peripherals

Capitalizing on technical documentation on the network and internet connection to produce a detailed mapping

Capitalizing on technical documentation on the mission's telecommunications

Managing relationships with local telecommunications suppliers (internet, fixed and mobile telephone companies etc.) and rationalising associated costs

Maintaining an ongoing technological watch across internet and telecommunications service providers

Objective 3 : Implement and monitor ACF's Information and Communication Technology (ICT) standards (..%)

Responsibilities

To be carried out as specified in the “Kitlog” (Logistics Kit) under the supervision of the Logistic coordinator in collaboration with the IT managers at the Madrid HQ

Tasks 

Ensuring ACF standards for the use of IT and telecoms equipment are upheld

Monitoring the mission’s antivirus protection, ensuring compliance with antivirus software usage guidelines; ensuring software updates are deployed at individual workstations

Implementing and supervising the data backup policy and related procedures across the entire misión

Suggesting possible improvements

Objective 4 : Provide training, technical assistance and support to users (..%)

Responsibilities

Training users on the correct use of IT resources and respecting IT security rules

Tasks

Training users on the use of resources and respecting procedures

Providing technical support to the Logistic coordinator in the definition of IT requirements for future programmes

Providing users of telecommunications resources with the information necessary for their daily use

Objective 5 : Supervise the IT team (..%)

Responsibilities

Establish a work plan

Control the planning of the Supply logistics team at base level

Delegate the activities and check that they are properly executed

In case of absence of a direct team member, take over the activities

Organize training sessions

Carry out appraisal interviews

Provide technical support to the team if necessary

Tasks

Taking part in the recruitment of his/her teams

Organizing and leading team meetings

Working out and monitoring individual action plans for team members

Managing planning operations, task sharing and coordination of work

Providing for evaluation interviews for team members

Providing technical support to the teams

Identifying the training needs of team members

Devising, organizing and leading training sessions

Managing difficulties in the team

Objective 6 : Support humanitarian activities of Action Against Hunger

Support the emergency interventions of the organization as per the employee’s abilities.

Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.

Promote gender equality within the humanitarian and/or development work

QUALIFICATIONS

Training/ Education:

Diploma of further education in IT

Technical specific knowledge:

Very good knowledge of the Windows operating system (Windows XP, 7 & 10) and of Microsoft Office 2003 and 2010 - Good knowledge of IT equipment and maintenance - Able to network connect computers and peripherals and share resources (printers and files) - Good knowledge of system security and network security - Good knowledge of wireless and network technologies - Good understanding of data back-up strategies.

Previous experience:

2 years' professional experience in IT is an asset

Humanitarian sector knowledge:

Is an asset

Action Against the Hunger knowledge:

Is an asset

Languages:

English & Arabic compulsory (written and verbal), French is an asset.

IT and specific systems:

As below

Mobility (national/ international)

Mobility between bases is required as it is a flying position.

International for annual ACF IT workshop

REMUNERATION PACKAGE

We offer immediate incorporation to a dynamic international network with the following remuneration package:

Based in: Beirut

Area: IT

Formal work contract: 12 Months

Salary: from 1873 USD to 2226 USD  gross per month according to candidate’s previous experience (according to standard list of Action Against Hunger - Spain). Action Against Hunger - Spain remuneration system allows a salary progression based on the annual development appraisal.
Action Against Hunger - Spain remuneration system allows a salary progression based on the annual development appraisal.

LBP 8,000 daily transportation allowance on working days

Social security registration and NSSF family allowance if eligible

Complementary health insurance for you and your dependents

Work accident insurance

Life insurance (after 3 months of contract)

School allowance for your children if eligible as per the official decrees (paid each year October)

1.5 days of paid holidays per month

Approx. 18 days per year of public holidays

Many training opportunities