Site Management Community Mobilizer (Saida)

Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation. 

In Lebanon, the Syrian crisis continues to generate political, social and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.  

THE VACANCY IS TENTATIVE UPON DONOR VALIDATION.

The Site Management Community Mobilizer is responsible for implementing the daily field site management activities/assessments/implementations for the project under the supervision of the Site Management Field Officer and the Site Management Supervisor and deliver objectives and tasks on-time and to a high quality. Also, he she will work with the team in a highly efficient manner, prioritizing needs and targets, and reporting in a clear and concise manner on the progress and provide support to the project teams for the assessment of all needs and related response activities . In addition, he/she will oversee and be responsible for the delivery of assistance at the collective shelter and community level, coordinating with other field teams as needed, and ensuring progress towards common goals.  

Objective 1: Site Management (60%) 

• Communicate and coordinate with communities, municipality focal points, the DRR unit, and other relevant field level actors on the daily implementation of tasks.
• Conduct multi-sectoral needs assessment to identify needs and plan for a multi-sectoral integrated response (WASH/Shelter/ FSL/BA, …)
• Monitor sites to identify needs, new arrivals, gaps in service provision, and duplication of efforts at IDP sites 
• Coordinate services with the Disaster risk reduction (DRR) units and other partners.
• Weekly monitoring site visits to identify needs, gaps in service provision, and duplication of efforts at IDP sites
• Support in establishing and training representative and inclusive community committees at sites
• Work with other Action Against Hunger team members to provide timely assistance.
• Monitor and support the coordination of services in the collective sites like CRI distribution and site management activities.
• Doing community engagement activities inside the shelters.
• Identify and respond to Emergency and implement activities at collective sites and community level for Internally Displaced persons (IDPs) and affected population in the red zones.
• Providing regular updates about the sites for the DRR and daily reporting for the site management field officer.
• Monitor the situation inside the shelters and refer the service to the relevant actor
• Escalate HLP concerns, such as eviction threats, lack of space, etc.

Objective 2: Quality monitoring of the activities, needs analysis and adapting approaches, accountability (20%)

• Ensure that the activities and services are delivered in an accountable and compliant way
• Ensure that the activities and services are delivered in highest quality and standards
• Ensure the implementation of the Community Feedback Mechanism (CFM) in the sites
• Ensure proper quality monitoring of the interventions, including collaboration with MEAL Department
• Identify good practices and those that need improvement propose suggestions to adapt the program tools accordingly 
• Ensure the response is aligned with ACF strategy and Inter-Agency Sector standards
• Receive and handle complaints and feedback from beneficiaries and refer to relevant actors

Objective 3: Reporting and archiving (10%)

• Submit daily and weekly reports.
• Support the Field Officer in proper and timely archiving of the means of verification (soft and hard copies)
• Support in documentation of challenges, lessons learned and best practices

Objective 4: Coordination and referral monitoring (10%)

• Assist in the maintenance of regular liaison, collaboration and coordination with other actors at the field level and with (WASH/Shelter/ FSL and BA) departments internally.
• Support in the maintenance and functioning of a proper coordination and referral system with ACF departments and organizations/entities working in the area (referral mechanism…)
• Ensure proper communication of the hotline and feedback mechanisms.

Objective 5: Security

• Respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
• Communicate to the security managers of the working location any security related information or noncompliance with the security plan.

Objective 6: Support humanitarian activities of Action Against Hunger

• Support any other emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reach our humanitarian goals, as per the employee’s abilities.

Objective 7: Gender & Safeguarding (cross-cutting)

• Promote safe and equitable environments, through knowledge and application of the protocol against harassment and gender policy.
• Knowledge and compliance with safeguarding policy.
• Promote gender equality within the humanitarian and/or development work

Training/ Education: Bachelor’s degree in Humanitarian Studies, Social Sciences, International Relations, or Engineering, knowledge in disaster risk management.

Technical specific knowledge:

• Knowledge in Disaster risk reduction (DRR)
• Knowledge in site management/shelter assessment/camp coordination/ Protection
• Knowledge in WASH and shelter sectors.

Previous experience:

• 1-2 years’ experience working in a related field of expertise.
• Experience in the humanitarian sector.

Personal requirements:

• Ability to work in a team.
• Ability to manage stress effectively.
• Ability to manage time and priorities well.
• Excellent communicator and negotiator with excellent interpersonal skills.
• Ability to work with a degree of autonomy on set tasks.

Languages: Fluent Arabic, Fluency in written and spoken English.

IT and specific systems: Good skills in Microsoft Word, Excel, Outlook and good skills in smart phones/technology for conducting assessments.

Mobility (national/ international): National- Based in Saida