Case Manager - GBV/SRH

The protection from GBV project “Champions of Change”, implemented in collaboration with the Belgian Embassy in Lebanon, aims to reduce the various forms of gender-based violence in five safe spaces for girls & women through adopting a holistic intervention approach including provision of psychological, psychosocial support sessions and awareness-raising to the community members, adding to the development of innovative methodologies and initiatives involving local authorities in reducing GBV.

Task 1: Planning and implementation responsibilities:

• Identify and receive high risk cases (teenagers/women) in need of case management;
• Ensure that informed consent/assent is taken before opening a case;
• Plan and develop case action plan according to the protection needs of each case and in coordination with the Psychotherapist;
• Flag all high-risk cases in which judicial intervention is required to the Project Coordinator and ensure they are referred immediately;
• Store and file beneficiaries’ data ensuring the confidentiality of the information collected and the services provided according to the minimum standard;
• Produce quality case reports for each case to be submitted to the psychologist and Project Coordinator.

Task 2: Facilitation responsibilities

• Filing and maintaining case history reports
• Interviewing clients to assess their situational needs
• Determining which services and assistance are necessary
• Serving as a liaison between the beneficiaries and social, economic and health services
• Developing a plan of action to improve the beneficiary’s well-being
• Planning regular follow-ups to assess progress and additional needs
• Reviewing and modifying plans as circumstances change for the individual
• Keep track of all material needed for each activity.
• Participate in weekly meetings with the case management supervisor, CP coordinator and psychologist to ensure adherence to standards of care and appropriateness of intervention

Other tasks  

• Respect and Abide to the organizations internal code of conduct;
• Adhere to the principles and guidance of the National SGBV Case Management and SGBV SOPs, including mandatory reporting requirements;

• Represent Amel Association, when requested and is necessary;

• Attend and participate in local and capacity building events as needed/Actively participate in training throughout the year;
• Be available to attend and participate in internal and external meetings;
• Meetings with other program staff is required and will be on a timely basis;

• Maintain positive relations with other team members;
• Ensure the utmost confidentiality of case management data and information throughout the case management process; including protection referrals
• Perform other duties as assigned by the supervisor.