Education Field Officer

ANERA BACKGROUND:

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope. Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most. That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

JOB OVERVIEW:

The Field Officer is responsible for outreach, partnership development, program implementation, and beneficiary engagement to ensure the successful delivery of market-based competency based training (CBT) courses, lifeskills, advanced training, business start-up, and youth literacy and numeracy programs. This role includes developing technical proposals and budgets with potential partners, conducting market assessments, and facilitating employability readiness for beneficiaries. The Field Officer will collaborate with training institutes, private sector organizations, and MSMEs to establish training programs and apprenticeship opportunities. In addition, the role also involves supervising Field Assistants, who support the program’s on-the-ground activities, ensuring the timely and effective implementation.

KEY RESPONSIBILITIES:

The Field Officer is responsible for coordinating and implementing field-level activities, building partnerships, supporting youth employability and entrepreneurship, and ensuring effective monitoring, reporting, and compliance with program standards. Key responsibilities include:

1. Outreach & Partnership Development

• Identify and engage training institutes, MSMEs, and private sector partners for market-based courses.
• Conduct market assessments to align training with labor market needs.
• Build and maintain relationships with stakeholders and local partners.
• Develop technical proposals and budgets to expand program offerings.
• Facilitate linkages for job placement, apprenticeships, and career opportunities.

2. Employability & Apprenticeship Support

• Enhance beneficiaries’ employability and ensure CBT students secure apprenticeships.
• Identify and monitor SMEs hosting apprenticeships, ensuring quality skill practice.
• Support mentorship events and promote job opportunities through networks and social media.
• Track graduate outcomes and document employment results.

3. Business Start-up & Entrepreneurship

• Support youth in developing business plans and establishing enterprises.
• Provide coaching and linkages to private sector partners to enhance sustainability.
• Monitor business progress, provide feedback, and report on key milestones.

4. Program Implementation & Coordination

• Oversee beneficiary selection, orientation, and retention.
• Verify data through field visits and ensure compliance with program standards.
• Monitor trainers and implementation quality, ensuring logistical needs are met.
• Conduct awareness and motivational activities with beneficiaries and caregivers.
• Ensure adherence to PSEA standards and reporting protocols.

5. Supervision of Field Assistants

• Oversee, guide, and support Field Assistants to ensure efficient field operations.
• Conduct regular performance check-ins and build team capacity.

6. Monitoring, Evaluation & Reporting

• Conduct M&E activities, classroom observations, and facility assessments.
• Maintain updated beneficiary data and ensure accurate reporting on progress, challenges, and outcomes.
• Submit timely weekly, monthly, and quarterly reports to management.

QUALIFICATIONS and COMPETENCIES

• Technical or Bachelor’s degree in business administration, social sciences, education, statistics, or related fields is required
• Two to four years of experience related to program support is required
• Proficient computer skills 
• Collaborative interpersonal skills and soft skills
• Proficient written and oral communication skills
• Language Requirement:  Fluency in Arabic and English is required (both written and spoken)
• Previous experience in NGOs, Youth Training and Entrepreneurship is a plus.
• Strong interpersonal and communication skills to engage effectively with youth, caregivers, and partners.
• Ability to monitor and assess program activities, ensuring quality and compliance.
• Proficiency in data collection, record-keeping, and reporting.

Equal Employment Opportunity

Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.

Code of Conduct

Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.

Our values

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.