Health Officer

ANERA BACKGROUND

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

JOB OVERVIEW

The Health Officer will be responsible for implementing the daily activities of health projects both in the office and in the field. This includes providing training, supervision, and support to health field assistants, community health volunteers, and supported health center staff. The Health Officer works under the direct supervision and guidance of the Health Program Manager.

KEY RESPONSIBILITIES

Training, Supervision & Field Support

• Organize, supervise, and support health field assistants and community health volunteers.
• Provide training and capacity building for health field assistants, community health volunteers, and supported health center staff.
• Ensure that health education sessions are conducted as planned.
• Establish and maintain efficient work schedules for volunteers in line with project work plans.
• Reflect Anera’s core values when interacting with staff, volunteers, and beneficiaries.

Community Engagement & Outreach

• Act as a liaison between Anera, communities, outreach staff, and supported health activities.
• Assist in the development of IEC (Information, Education, Communication) materials and approaches in consultation with health staff and field assistants.
• Recommend improvements or adjustments to community outreach programs to the Health Program Manager.

Data & Information Management

• Ensure timely and high-quality collection of field data.
• Oversee the use of data entry forms and templates, ensuring accuracy and consistency.
• Support the management of health information systems, ensuring data flows into appropriate channels (e.g., Ministry of Public Health).
• Contribute to monitoring and evaluation activities, including surveys and assessments, as required.
• Use data to support program quality improvement.

Health Program Support

• Monitor medication consumption in supported healthcare facilities in coordination with the Health Program Manager and Product Donation Coordinator.
• Contribute to procurement planning and projection for essential medications and supplies.
• Assist the Health Program Manager in ensuring quality management of all project components.
• Assist in proposal conceptualization, development, and submission
• Represent Anera in the field and provide feedback to the Health Program Manager on relevant issues.
• Ensure adherence to internal and external service processes and requirements.

QUALIFICATIONS and COMPETENCIES

• Bachelor’s degree in a health-related field (required); master’s in public health or a related health management field (preferred).
• Minimum of 3 years of experience in coordinating and implementing health programs.
• Experience working with NGOs, preferably in primary healthcare settings and community-based interventions.
• Strong coordination, stakeholder engagement, and field management skills.
• Previous experience with health information management, data analysis, and data use for program improvement.
• Strong written and oral communication skills, with proven ability in representation and liaison with external parties.
• Excellent interpersonal and intercultural communication skills; proven ability to work both independently and in a team.
• Proficiency in Microsoft Office Suite.
• Strong time management skills, with ability to manage competing priorities and deadlines.
• Flexibility, adaptability, creativity, and innovation in challenging, fast-moving environments.
• Demonstrated ability to work effectively with stakeholders at all levels.

Equal Employment Opportunity

Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.

Code of Conduct

Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.

Our values

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.