PSS Officer

Duties and responsibilities

The PSS Officer will perform frequent field visits to our CB-ECE centers.

The tasks and responsibilities can evolve depending on the project’s needs.

     Identification of the most vulnerable stakeholders in need

• Support field teams during field visits in order to identify cases, understand the environment and apply follow up.
• Ensure case assessment including environmental, social, emotional, and behavioral factors as well as resources and strengths that impact mainly the child well- being but all stakeholders as well.
• Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance
• Assessment and follow-up of stakeholders, mainly the learners, to ensure social and emotional support
• Assess the needs of the stakeholders, mainly the learners, and their families giving particular attention to protection and psycho social concerns
• Listen with respect and attention to the stakeholders Establish a case folder for each family to note the family situation, plan of intervention, follow up and updates
• Promote the development and empowerment of teachers by providing social support to facilitate integration and adaptation.
• Monitor and follow up the outcome of the assistance provided
• Plan at the level of the community any needed intervention to sustain the improvement plan
• Consistently and proactively monitor/assess the safety and security of beneficiaries, and accordingly reports concerns/incidents.
• Reporting

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• To actively participate in preparing , researching and writing the content as needed.
• Provide weekly and monthly activity reports to the Program Manager.
• Provide support to the PSS implementing weekly PSS Activities through:  the planning of structured PSS activities, special events, basic literacy classes.
• Ensure that any case of PSS need or abuses and all high risk cases are immediately reported to the PSS Program Manager.
• Cultivate and facilitate contact with local organizations related to the position, in close collaboration with the Program Manager.
• Design an action plan resulting from a needs assessment.

• Priorities of the program

• Provide the needed support and basic counselling to cases with PSS/social and emotional concerns
• Manage referrals and follow ups for protection and safeguarding cases
• Work with children with specific problems until reaching a solution
• Keep an updated referral pathway for cases.

• Qualifications

• Excellent writing and research skills - English Language

• Education degree: Educational Psychologist/Social Sciences License or equivalent diploma
• Language skills: Fluent in English and good command of Arabic (speaking, reading, writing).
• Minimum of two to three years’ experience of implementing child protection programs preferably psychosocial activities, social work or case management, in humanitarian or development settings.
• Knowledge and experience in using and updating databases.
  Demonstrated experience of planning and conducting children’s PSS activities;
• Experience in working with refugees is a plus.
• Skills
• Ability to communicate and to listen
• Good analytical skills
• Teamwork
• Good organizational and reporting skills
• Respect of professional confidentiality
• Patience and willing to make a change.