Administrative And Logistics Assistant

Objectives and Responsibilities: Welcome, Guide and Monitor Visitors during their stay Receive, and guide the visitors with a smile Transmit information about arcenciel's different services  Ensure the reception of guests in the hostel To always be ready, alert and close to clients in order to meet their expectations Keep track of work in the restaurant and in the kitchen to ensure quicker service Take into account the guests' feedback and find solutions to problems Check the rooms before any check-in and after the check-out of guests Thank the guests and encourage them to visit the hostel again Transmit the right image, spirit and culture of arcenciel to the volunteers of the center and the guests Manage the reservations if needed in the absence of the person in charge Assist the Head of the Center Perform the administrative formalities and the daily budget (reservations, prices, billing, cashing, purchases) Classify and verify the simple administrative documents (bills, slips...)  Determine the forecasting activities and transmit them to the relevant services (floors, kitchen, households) Ensure the hotel communication and take phone calls (information related to room rentals, reservations, prices, other services...)  Properly plan reservations and room occupancy Prepare quality reports and transmit them to the Head of Center Participate in Managing the Volunteer’s work; Coordinate with the HR and Accounting Departments Follow-up with each volunteer in his/her responsibilities Ensure that good working conditions are in place(serenity, cleanliness...)  Fill out all the administrative forms for the HR and Accounting Departments  Skills: Hospitable Active listening  Organization Flexibility Attention to Detail Dynamism Conflict Management Working hours: Full time - From Friday to Monday