Outreach Worker

General objectives & tasks:

1- Identification and outreaching activities:

• Identify community mediators for an informal dispute resolution and referral.
• Outreach vulnerable people according to the criteria of the project.
• Conduct interviews with these people for data collection.
• Create and classify files of each case.
• Convince and persuade the outreached people to attend trainings sessions.

2- Trainings Attendance:

• Attend all the trainings conducted by the North East Foundation: Sphere Standards requirement and compliance, Code of Conduct, Anti-Fraud policies, and Child Safeguarding policy.
• Attend and monitor the trainings conducting vulnerability assessments in the field and communication with beneficiaries.

3- Following up phase:

• Ensure the attendance of the beneficiaries to the training sessions.
• Follow up with beneficiaries on the training results.
• Write a detailed report for each beneficiary’s assessment and needs.
• Empower and promote the development and independence of the beneficiaries.

4- Coordinate and collaborate with the center’s staff and the external partners of the association:

• Stay in touch with the Project Coordinator and NEF (Near East Foundation) Reporting Officer to coordinate the outreach process.
• Plan the steps with a multitasking approach.
• Participate in working groups to enrich the institutional and inter-institutional reflection.
• Develop and retain solid connections with potential partners and permanent members of the association in order to ensure the unit’s mission and serve the greatest possible number of people.

Position Requirements:

Professional Skills:

• Proficiency in the community service techniques and practices.
•  Extensive knowledge of the areas of implementation.
•  Flexibility with time and multitasking.
•  Good relations with the community (shawish, municipalities etc.).
•  Good understanding of arcenciel’s culture.

Personal Skills:

• Listening skills.
• Good communication skills.
• Capacity to analyse.
• Confidentality.
• Conflit management skills.
• Team worker.
• Patience.
• Organizational skills.
• Enthusiastic.
• Persuation skills.

Working schedule: Monday till Friday from 09:00 am till 05:00 pm.

Contract type: CDD, 1 year(Renewable).