Senior Quality Control and Monitoring Officer

General objectives & tasks:

1- Supervise the monitoring and control of the Quality Management Systems in different divisions of arcenciel:

• Coordinate, monitor and evaluate policy, methodology, procedures, training, and maintenance relative to the quality management systems.
• Monitor the system and ensure its adherence to the defined set of quality criteria which meets the requirements of the client or customer.
• Ensure that quality system requirements are well maintained.
• Write a plan of improvement when non-compliances are detected in the process’ system.
• Ensure and control the implementation of the improvement plan.
• Write continuous reports to the Quality Manager.

 2- Assist in the establishment of arcenciel's Quality Management System procedures, standards, systems and specifications:

• Collect information and work closely with staff to understand and conceptualize the existing processes at different operating units at arcenciel.
• Prepare drafted procedures and update quality documentation and communicate to the concerned parties.
• Work with Quality Coordinators to validate and finalize drafted procedures and policies.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
• Assist in undertaking regular internal and process audits of the Quality Management System.
• Create and prepare visual representations of internal QMS procedures and policies.

Position Requirements:

Skill set and competencies:

• Excellent knowledge of QMS, ISO 9001:2015, TQM, OHS
• Previous experience in developing and/or applying a QMS
• Excellent knowledge of MS office.
• Pragmatic, Structured, Excellent communication skills.
• Assertive
• Ability to operate in complex and ambiguous environment
• Must have the ability to work with staff at all levels.

Working Schedule: Monday till Friday from 8:00 am till 4:00 pm