Media and Communication officer

JOB DESCRIPTION

TITLE

Media and Communication officer

REPORTS TO

DEPARTMENT

Communication

LOCATION

Beirut, Lebanon

CONTRACT TYPE

DIRECT REPORTS

Nil

DATE

October 2018

PURPOSE OF POSITION:

ARK Group DMCC is a stabilisation, development and conflict transformation consultancy that provides research-informed analysis and policy recommendations, as well as evidence-based interventions, in conflict-affected areas from the Palestinian camps of Lebanon and Yemen to Iraq and Syria on behalf of public and private sector clients.  Working with and through local communities, we seek to understand and then mitigate the negative effects of conflict and instability to enhance community safety and promote human security, development and economic opportunity.

ARK has supported conflict-affected communities on the ground.  Programmes have included sexual and gender-based violence (SGBV) responses and launching the programme of life-saving support to Syria’s Civil Defence teams.  We have a highly dynamic, capable, multinational team with offices in Dubai, Turkey, Lebanon, Jordan, London and Washington DC.

ARK seeks an experienced and dynamic Media and Communication Officer to work on projects across Ark’s portfolio of programming in Lebanon.

MAJOR RESPONSIBILITIES:

• Develop local social media strategy and set goals to increase awareness and engagement
• Ensure communication strategy is consistent and reflects the project’s strategic vision
• Manage project external communication output
• Manage all project related social media channels
• Manage and facilitate social media communities by responding to social media posts and developing discussions
• Monitor and report on performance of social media platforms using tools such as Google Analytics
• Coordinate media relations and develop other informational materials for relevant media as requested.
• Draft press releases, speeches and talking points as required for relevant public events
• Oversee internal and external communication and media work to reach out more effectively to target audiences
• Report on the progress of communication work plans including the coordination of the delivery of outputs
• Provide support and lead (where needed) in developing high quality communications content for external and internal use.
• Ensure development of high quality content and dissemination of internal and external monthly newsletters.

REQUIREMENTS:

Minimum of first degree, post graduate degree desirable.

• A minimum of three years professional experience in the communications field.
• Solid understanding of the use of a range of social media platforms, particularly in relation to advertising and branding
• Strong editing and writing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
• Knowledge and understanding of algorithms and search engine optimisation
• Creative skills for contributing new and innovative ideas
• Organisational skills, with the capacity to prioritise and work across multiple projects
• Ability to work well under pressure and meet deadline
• An eye for detail and the ability to work accurately
• Excellent team work and networking skills
• Excellent English language written and oral skills.