CVC Association is organizing training workshops in Khaldeh to enhance skills in the following area:
• Customer Service
Duration:
• 150 hours for customer service taining
Location: Khaldeh
Upon completing the course, outstanding participants will be offered trial employment opportunities in various institutions for a period of 40 days. Based on their performance and the needs of the institutions, participants may then be considered for permanent positions.
Customer service will cover the following topics:
• Customer Service Training
• Sales techniques
• Business etiquette
• Workplace behavior
Target Group
Khaldeh & nearby residents, they should be graduated (diploma or TS) and unemployed
Project Background (about the bid)
Each trainer will give 150 hours covering all the topics mentioned above, each class will host 20 participants and at the end of each workshop, 75 % of the participants will be hired in different organizations
Call Type
Call for Consultancies
Organisation
Remuneration Range
1000 to 2000 (USD)
Intervention Sectors
Labor & Livelihoods
Duration of Contract
December - January - February
How to Apply
All quotes provided should meet the specifications listed, and include the following information for the criterion listed, which shall be used in evaluating the best bidder:
1. CV
2. Previous Experience
3. Copy of the ID of the representative
4. Methodology of the sessions
5. Duration of the sessions
Financial offer
• Budget should be in US dollars
• Mention if there are any taxes
• Payment method and payments timeline
Evaluation and Selection Criteria:
Evaluation and Selection criteria will be divided as follows: Technical 50%, Financial 50%.
Knowing that the price should cover the transportation for Khaldeh.
Bidders are required to submit any request for clarification in respect of this call by e-mail to procurement@cvccharity.org or by Phone Call to 81/477828
IMPORTANT:
Please note that Bid Submissions should be sent to the e-mail address above. kindly mention in the subject (Customer Service Trainer )
Any Offer received after the deadline will be rejected.
CVC Office working hours is from Monday to Friday (8:00 AM – 4:00 PM)
Address: Khaldeh, Quobbeh Street, Abdul Hadi bldg., 2nd floor
Deadline
Countries
Lebanon