Outreach Volunteers Coordinator-Bekaa Areaa (Barelias-Ghazze-Baalbeck-Arsal)

1. Supports and manages a pool of OVs in their daily activities; ensure equal and adequate distribution of tasks within the teams through the OV Assistants and Community Field Support.
2. In collaboration with the line manager, work closely with the other organizations in order to ensure smooth co-ordination on matters that are related to the OV’s operation.
3. Organizes period meetings with OVs, at the district and regional level, to supervise activities, provide support, and guidance, and seek solutions to any issues identified.
4. Communicate regularly with the OVs teams for updates on achievements and challenges.
5. Disseminates information on refugee issues/assistance/services to OVs, briefs them on the information and ensures that it is effectively shared with communities.
6. Undertakes field visits to provide technical guidance and supervision as well as regularly monitoring of the progress of the OVs project activities.
7. Acts as a link between the OV project and case management activities in the Bekaa, coordinates with Protection Officer for Case Management on referrals and for technical support for OVs.
8. Any other relevant co-ordination activities as required.
9. Plan, monitor and supervises the activities of the OVs
10. Supervise and monitor the activities related to safe identification of cases, follow-up and awareness-raising sessions implemented by the OVs in accordance with the tools, values, guidelines, and procedures implemented by NABAD.
11. Establishes and supervises community based protection activities implemented by OVs including planning, M&E, design, implementation, financial aspects and reporting for successful delivery in coordination with the OV Assistant and Community Field Support.
12. Identify technical training needs to be shared with OVs coordinator
13. Ensures accurate quality reporting on the OVs activities, feeding into weekly and monthly reporting to be shared with the Project Manager
14. Contributes to the drafting of internal and external reports (weekly, monthly, and quarterly) according to UNHCR requirements ensuring that reports are of a high quality and submitted on time.
15. Transmit protection concerns/trends reported by OVs to UNHCR and other relevant actors in a timely and accurate manner.
16. Supports in entering data and providing/prepare updates to ensure weekly and monthly overview of GBV, PwSN & CP cases (gender, age, typology, referral, follow-up and cash assistance info to be included) and all cases referred by OVs.
17. Ensures accurate and timely data-entry on RAIS – Refugee Assistance Information Session and the monthly UNHCR SITREP report.
18. Provides meeting minutes and data related to OV participation in meetings/capacity building in a timely manner.
19. Makes sure of the accuracy and secrecy of data entered into the case management services.
20. Assists in ensuring that hardcopy project documents are available in digital document files for documentation purposes;
21. Supports in producing partial information reports originating from the data collection and analysis.
22. Maintains regular and positive collaboration with the colleagues to harmonize approaches and methodologies of response, shares challenges and best practices.

Co-ordination & Representation

1. Proactively participates in protection and relevant NABAD coordination meetings at the national, regional, and district level.
2. Liaises with field offices of humanitarian agencies and coordinates with UNHCR Sub-Office to ensure field concerns and challenges are brought to relevant stakeholders.
3. Coordinates with UNHCR, UNHCR partners, and other local and international organizations for the development and implementation of the OV project.
4. Organizes and attends bilateral meetings with UNHCR to discuss the progress of the OV project and flag any concerns.
5. Facilitates OV monthly meetings and meetings with other UNHCR partners.
6. continuous coordination through the protection manager in Bekaa with Beirut coordination office specifically the protection unit to ensure addressing capacity building gaps and any other concerns

OV Capacity Development

1. Promotes regular OVs mentoring and couching sessions based on identified needs and gaps in coordination with UNHCR.
2. Organizes and conducts trainings for OVs on relevant protection topics.
3. Coordinates with UNHCR to organize training for OVs based on identified needs.