Communication Assistant

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through six community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, and child abuse. Also, fraud, bribery, and corrupt activities.

Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information.

Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child, Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Office Work (50%)

Social Media Management:

• Assist in creating and publishing content across various platforms aligned with B&Z's communication strategy.
• Assist in writing impactful content for social media and blogs, reflecting B&Z's tone of voice.
• Assist the graphic designer in creating online visual materials.

Communication Support:

• Assist in updating and improving social media platforms.
• Assist in organizing weekly communication meetings.
• Maintain a quarterly calendar of international events, aligning with relevant occasions in Lebanon.

Reports and Marketing:

• Assist in producing monthly reports on social media progress.

Content Creation and Editing:

• Assist in writing press releases, success stories, and newsletters in Arabic and English.
• Assist in proofreading and editing publications for internal and external purposes.

Internal and External Coordination:

• Assist in coordinating with the communication team in Lebanon.
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• Refer potential donors or partners to relevant personnel.

Visibility and Collaboration:

• Assist in sharing relevant partner publications on social media.
• Assist in producing content reels for social media to enrich B&Z platforms (editing videos using Adobe Premiere or other applications).
• Assist in supporting communication operations in Lebanon and Turkey.

General Responsibilities:

• Assist in responding to inquiries about the organization.
• Perform other tasks as required within the communication unit.

Field Work (50%)

• Assist in collecting stories related to field projects.

• Assist in providing photo and video coverage of field projects.

Key Performance Indicators:

• Contents produced for social media

Education & Experience:

Education: BA in Communications, Marketing, PR, Digital Media, or a relevant field.

Experience:

• Photography/videography background and editing experience are preferable.
• At least 3 years of experience in a similar role
• Experience in the humanitarian field is a plus

Competencies (Key Skills, Behaviors, and Knowledge):

Functional: 

• Excellent writing skills in both Arabic and English
• Basic photo editing and design skills
• Excellent understanding of the digital space and tools (Social media insights and audiences, Google Analytics, Mailchimp, website admin tools)

Behavioral:

• Excellent interpersonal and communication skills and ability to build a rapport with a wide variety of people
• Can work independently as well as within a team
• Organized and can deliver work within the timeline.